Everything else was fine, but we woke up to bed bugs crawling around in the bed and bites all over. It was bad enough that there was blood on the white sheets. Very gross. We went to the front desk to ask what should be done about this. The girl at the counter said that she would have to wait until her manager arrived at 3pm 9we were then checking out). She said she would give him our contact info. I believe that she passed the message on but we never got a call and certainly no compensation. I have stayed in many, many motels and this is the first time I have ever had a run-in with bed bugs. I have over 100 reviews on TripAdvisor and have never left under 3 stars. So leaving 1 is a first for me. If you have guests stay in a room with bed bugs you should do something to make it better, not ignore them and not contact them after they leave their information.
Property: Howard Johnson Inn LexingtonAddress: 2241 Elkhorn Rd, Lexington, KY 40505
Region: United States > Kentucky > Lexington
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
#4 Best Value Hotel in Lexington
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Inn Lexington 2*
Number of rooms: 110
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- Also Known As:
- Best Western Regency Hotel Lexington
- Best Western Lexington
- Lexington Best Western