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Days Inn & Suites Lexington
Ranked #59 of 71 Hotels in Lexington
Reviewed 9 June 2014

My husband and I stayed here last year. I booked a room at this hotel because I thought the pictures of the rooms looked nice. When we got there, the room was not at all what the pictures made it out to be. Our room was supposed to have a jacuzzi separate from the bathtub/shower. What the actual case was, the jacuzzi was part of the bathtub/shower and there was a window cut out of the wall separating the bathrrom from the rest of the hotel room. So all that was separating the bathroom and the other part of the hotel room in the window was a curtain. The room also smelled musky. I was very unpleased with our stay. I will never again stay there!

  • Stayed: July 2013, travelled as a couple
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Thank Nunya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan D, Manager at Days Inn & Suites Lexington, responded to this reviewResponded 20 June 2014

Thank you for taking the time out of your schedule to make us aware of the problems you experienced during your stay here at Days Inn & Suites Lexington, KY. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that all your other comments and issues will be addressed. In regards to our Jacuzzi rooms, we do have newly remodeled Jacuzzi rooms with spacious Jacuzzi’s that are out on the floor and not connected to the bathroom. I am not satisfied with our older style Jacuzzi room types as well, the design just doesn’t make since. That being said, they have been taken off the market until renovations can be completed.

It is our hope that you will give us another opportunity to serve you. Please contact me personally. I would like to discount your previous stay and reserve one of your nicer, more adequately designed Jacuzzi’s for your next stay. Again, I apologize for the inconvenience during your previous stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 859-299-1202 ex 767.

Sincerely,
Nathan Dodge
General Manager
Days Inn & Suites Lexington, Kentucky

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (799)
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590 - 596 of 800 reviews

Reviewed 7 June 2014

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Days Inn
Thank Ron B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 29 May 2014

$75 bucks for Memorial Day weekend Saturday but is it worth it?

Nice people and you can tell they are trying in some areas but failing in others.
• Ceilings, walls, passageways and are scarred all over the hotel, in public areas and rooms. While it looks like refurbishment has occurred, it was done w/o supervision and poorly.
• The refrigerator fan was noisy and hitting something, I had to unplug it.
• The bath exhaust fan cover is covered with nasty dust.
• The corners and crevices throughout the room and hallways were very dusty.
• The towel rack was loose and about 75 degrees off the wall instead of at right angles.
• Outlets were not easy to find to plug in electronics (in 2014?)
• Some grout in the bathroom had brown and black stain.
• Rusty water came out of the tub, but the wash basin overflow port rust stained the wash basin real nasty.
• The bathroom floor had something sticky.
• The bath mirrors has that corrosion around the edges. This was so bad they gave up on the large mirror and merely covered corrosion with molding, fooling no one.
• The grossest of all is when things were flushed in the hotel or the drains were used, smelly sewer gas bubbled up the toilet.

Room Tip: Merely stay away, This has the makings or a fine place with location, 175 rooms and plenty of parkin...
See more room tips
  • Stayed: May 2014, travelled as a couple
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Thank Pad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Days Inn
Thank Donald M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 May 2014

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Days Inn
1  Thank Michael B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 May 2014

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Days Inn
Thank Kristin S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 May 2014

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Days Inn
Thank Joseph W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Inn & Suites Lexington

Address: 1987 N Broadway, Lexington, KY 40505-1539
Phone Number:
Region: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 71 Hotels in Lexington
Price Range: £43 - £62 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Lexington 2*
Number of rooms: 200
Reservation Options:
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Also Known As:
Days Inn And Suites Lexington, Ky
Days Inn & Suites Lexington, Ky Hotel Lexington
Lexington Days Inn
Days Inn Lexington

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