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“Great place to stay at Lexington Downtown”

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Hyatt Regency Lexington
Ranked #7 of 71 Hotels in Lexington
Certificate of Excellence
Moscow, Russia
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great place to stay at Lexington Downtown”
5 of 5 bubbles Reviewed 29 May 2014

Very good value for money. Quiet, cozy rooms (good surprise for me: they have smoking-rooms at floor four, which is so rare in 21s century!), fantastic room-service, great breakfast (buffet is very good) and great location: literally next door to Rupp Arena and Lexington Convention Center.
For me it's hotel of choice in Lexington Downtown when I am there.

Room Tip: If you are a smoker, smoking rooms are usually available, just ask for it during the reservation...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Александр Т
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review, 9 June 2014
Being your hotel of choice in Lexington means a lot to us. We offer a variety of rooms including allergy free, smoking, and rooms furnished with amenities specifically for women travelers. Conveniently located in our lobby, the BlueFire Bar & Grill serves breakfast daily featuring a buffet many days out of the year, as well as lunch, dinner, and cocktails. Six large TV's make it the place to catch your favorite sporting event.

Thank you for your post and we await your next visit.
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931 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (187)
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English first
Charlotte, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

The staff was helpful and very courteous. The lobby and restaurant are pleasing. The bed was very comfortable! My only complaint was that the noise level was high. I could hear doors slamming late into morning. I also heard conversations in the next room.

Room Tip: Our room was on the north side, which had an excellent view of the city. As a note, you will hear a...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review, 9 June 2014
Thank you for taking the time to post a review of our property. We are glad that your overall stay was good, and apologize for the noise issues that detracted from your visit. Noise is difficult to manage. We have security overnight to handle this issue when it arises. Hopefully, this will not deter you from staying with us the next time you are in Lexington.
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Punta Gorda, Florida
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 27 May 2014

The employees were extremely friendly and accommodating. The room was nice/clean and the bed was really comfortable. It is also a great location to lots of restaurants, shopping, etc. I would highly recommend this hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kirk W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review, 9 June 2014
We are glad that you enjoyed your time in Lexington and our hotel. We are very proud of our staff and how they interact with our guests. Our downtown location is centrally located to the University of Kentucky and Transylvania University, with Triangle Park and the developing restaurant district close by.

We hope you will keep us in mind on your next visit to Kentucky.
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Normal, Illinois
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

Stayed at Hyatt for UK Graduation....hotel was sold out....had a well equipped, clean room with a great view of the triangle and a super nice bed. We opted for the breakfast buffet each day and were very happy with the selection...the restaurant did not have the entire breakfast ready for the 6:30 a.m. opening each day which did disappoint me/wife....but seeing the hotel was completely full and the traffic in/out of the lobby was max....I was still happy with the service and over all stay.

Room Tip: request a room that over looks the south entry or the grass triangle for the view.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SPETERS5900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review, 9 June 2014
UK Graduation is an exciting time at the hotel. The change of having the Commencement Ceremonies on Saturday instead of Sunday gave many guests the opportunity to complete their weekend with Mother's Day Brunch!

We appreciate your review and the positive comments about the hotel, and hope that we may serve you again in the future.
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New York City
Level Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

We last stayed at this Hyatt Regency three years ago, and I am happy to report that it is still a great hotel to stay in. This time we were in town for four days. The room is comfortable, and big. Spotless. The bed and pillows are very comfortable. Graduations were going on during our stay (not our reason for visiting), and even with all that activity, the front desk was always pleasant and courteous. The lobby is beautiful, and we met friends for dinner one night and can report that the meal was delicious! We love the free shuttle to/from the airport (as we don't drive and plane got in very late). The driver at night was happy to tell us a little bit about Lexington while we waited for the flight crew. Friendly. Special Shout Out to Donald, who books the shuttle and is the driver in the mornings. He is a a LOT of fun, and very friendly! Wish more hotels had employees like the Hyatt.
we will be back again!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review, 23 May 2014
We appreciate your remembering our hotel from three years ago and placing your trust in us for this stay. As you mentioned our staff is what really makes the hotel experience, and we agree. Donald is a valuable member of our team. Thank you for giving him special recognition. Being connected to Rupp Arena presents some guest service opportunities. We are glad that your stay was not interrupted by the UK graduation, and that you enjoyed your dinner in the BlueFire Bar & Grill.

Looking forward to your next visit!
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Boca Raton, Florida
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

We came to Lexington to stay for the Kentucky Derby. Even though the location was about 1 hour and 20 minutes from Churchill Downs. We had a great stay and the breakfast at the hotel was great. Fresh, great staff.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deenche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review, 23 May 2014
We are glad that you enjoyed your stay on Derby weekend. It certainly is an exciting time in Kentucky! We appreciate your positive comments about our hotel and the service we provide.

Hope to see you next year for the Derby!
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Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 May 2014

The walls in this hotel are PAPER THIN...you can hear everything that's going on in the adjoining rooms...also hear doors slamming all night long. Also, there were a couple of college groups staying there, and the "students" were extremely raucous...their behavior was very immature...had to call the front desk about the noise...hotel staff sent a security person up to calm things down. All in all, not an experience I'd want to repeat. Housekeeper didn't empty ice bucket, didn't provide enough coffee for the in-room coffee maker.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank easygoer108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review, 22 May 2014
Let me personally apologize for the inconvenience you experienced during your stay with us. Noise is an issue that is difficult to control. As you experienced, we provide a security guard to address these situations if and when they occur.

We hope the next time your travels bring you to Lexington that you will allow us to be your hotel of choice and have you experience what our hotel is truly like.
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Additional Information about Hyatt Regency Lexington

Property: Hyatt Regency Lexington
Address: 401 West High Street, Lexington, KY 40507
Phone Number:
Region: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
#11 Business Hotel in Lexington
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hyatt Regency Lexington 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 365 luxurious rooms including 9 suites. A dramatic 7-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Glass Garden restaurant, Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops with over a dozen boutiques and food court, the UK Basketball Musuem and Rupp Arena - home to the University of Kentucky Men's Basketball team, the Lexington Horsemen National Indoor Football team and various concerts and programs throughout the year. ... more   less 
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Also Known As:
Hyatt Regency Lexington Hotel Lexington
Lexington Hyatt Regency
Hyatt Lexington

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