While traveling with my wife, daughter and 11 yr old grandson we stopped at this property based on our past positive experiences with Holiday Inn Express hotels, what a mistake. Should have been tipped off by the attitude of the manager on duty. The young lady who was checking us in was clearly new and had troubles with the computer system. Rather than providing assistance and training he laughed at her and embarrased both of us. The first of the two rooms we were provided smelled terribly of stale cigarette smoke and mildew. The other was not quite as bad. We changed the one and lived with the other. Bathroom sink in one of the rooms was completely clogged. Threadbare and ripped towels should have been pulled from use rather than provided to guests. Door latch on one room needed repair as it took a herculean effort to close the door so that it would lock. All in all a clear lack of attention to detail on the part of management. Won't stay here again.
- Official Description (provided by the hotel):
- Take a video tour of the hotel. The Holiday Inn Express Hotel & Suites London is conveniently located on I-75 halfway between Lexington, KY and Knoxville, TN. We are nestled in the heart of Kentucky's Daniel Boone National Forest. The surrounding area of Laurel County offers numerous lakes & streams, gently rolling hills, and natures finest outdoor recreational facilities. London is also the home of the world famous Chicken Festival. Hotel features include an indoor heated pool, fitness center, 24 hr business center, and free high speed Internet access (both wireless and cable). Our hotel also offers our complimentary Express Start Continental breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar. We have also created the world's best tasting cinnamon roll. Visit London, KY and Stay Smart at the Holiday Inn Express Hotel.Lexington, KY - 75 miles N. Cincinnati, OH -160 miles N. Louisville, KY - 160 miles NW. Bowling Green, KY - 99 miles W. Knoxville, TN - 95 miles S. Atlanta, GA - 300 miles S. Downtown London - 1.5 miles NW. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, TripOnline SA, Expedia, Hotels.com, Ebookers, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Holiday Inn Express Hotel & Suites London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Hotel And Suites London
- Holiday Inn London
- London Holiday Inn