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“outstanding SERVICE”

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Country Inn & Suites By Carlson, London
Ranked #4 of 12 Hotels in London
Reviewed 19 February 2014

I stay at this hotel for its outstanding SERVICE, the professionalism of the staff from the General Manger to the housekeeping. Its a pleasure to come to a hotel that is warm and friendly that if an issue needs to be taken care of "it is". The morning breakfast is hot with a nice variety with plenty of coffee and late night cookies. I am in the service industry and believe the best is in London Kentucky with plenty of places to eat and do near the hotel. I come in as for business every 3 months and find that the others are not near as nice as this hotel offers.

Thank you

Room Tip: The Suites and rooms are very nice and easy to conduct business when needed.
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  • Stayed: January 2014, travelled on business
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Review collected in partnership with this hotel
Thank Dominic N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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410 - 416 of 526 reviews

Reviewed 30 January 2014

I was here on a business trip with a large group. the accommodations where a great value and the staff especially the Manager- Randy was top notch. I would recommend this property to any business traveler.

  • Stayed: January 2014, travelled on business
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Thank seniordennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded 18 February 2014

Seniordennis...

As a business traveler you spend most of your time on the road and look for a nice place to lay your head after a long day. We are so greatful that you chose to stay with us at the Country Inn & Suites of London Kentucky while you were in town. We are greatful that you highlighted our great service and our value for your accamodations. I want to personally thank you for giving me a shout out on here for my service as a General Manager. We hope to see you again in the future.

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Reviewed 25 January 2014

A very nicely maintained hotel. Stayed overnight while traveling and it was a great value. I recommend this hotel if you are in the area. A Starbucks is adjacent to the hotel along with other chain style eateries available in the area. Great value for the rate I paid.

  • Stayed: January 2014, travelled with family
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Thank ldwheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded 18 February 2014

ldwheels..The hotel staff and I would like to personally thank you for your wonderful review. We know that as a traveler you have many options to stop when traveling and you chose to stay with us in London Kentucky. Thank you from the bottom of our hearts thank you.

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Reviewed 20 January 2014

My husband and I live locally and lucked up on a sitter. We wanted local, nice, and to not pay a fortune. Wow, were we impressed! From the lovely lobby, to the immaculate hall spaces. Thanks for offering a later check-out time-really who does this anymore? You can tell when a hotel goes that extra mile not only in cleanliness, but in customer service as well. We enjoyed all the little touches from the name brand toiletries, to the firm bed that left us feeling refreshed when we woke. It was lovely to be just steps away from Starbucks to get a late night cup of Joe. Thank you, we will be back!

  • Stayed: January 2014, travelled as a couple
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Thank Terina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded 18 February 2014

Terina B.. Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed staying with us in London Kentucky. We are delighted that you are local and chose our hotel for a getaway. We look forward to your next stay.

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Reviewed 1 January 2014

Every so often one comes across a hotel that exceeds expectations, and this Country Inn & Suites exceeded my expectations. The gorgeous lobby was beautifully decorated for Christmas. Our guest room was huge, spotless, and nicely furnished. Comfortable beds and quiet surroundings. The discounted rate was further discounted with my AAA membership. Nutritious hot or cold breakfast. Fitness room has high quality workout equipment. Great value! And wonderful staff.
One problem I can speak about is the location. This hotel is not the easiest to find. After you pull into the driveway you'll find it splits in two. You'll want to stay to the left, up and around past Starbucks and the other restaurants.
Would I stay here again? You bet!

  • Stayed: December 2013, travelled as a couple
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1  Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded 14 January 2014

Anne W.

Thank you from the bottom of our hearts for the wonderful comments on our hotel. For a guest to say we are a "hidden Gem" makes us feel like we are doing our jobs to the fullest. We protray Southern Hospitality and want our guests to feel like family when they stay with us. We look forward to a return visit from you in the future.

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Reviewed 27 December 2013

The staff is wonderful, its very clean, the breakfast is fantastic! Everything you would look for during travels. Located right near the exit within walking distance of quite a few restaurants. Feels like you're right at home!

  • Stayed: December 2013, travelled solo
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Review collected in partnership with this hotel
Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded 30 December 2013

Beth S.

It is wonderful to hear that we will be the hotel you stay with each time you come to London Kentucky. We are thrilled that your stay was that memorable that you shared it with our online community. Thank you so very much and we look forward to seeing you in the future.

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Reviewed 26 December 2013

Our stay at the hotel was great. There is friendly staff that will do everything to accommodate you and the continental breakfast was excellent. The room was very comfortable and it was overall a wonderful stay and we will definitely stay again.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with this hotel
Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded 30 December 2013

Jessica A.

I am pleased to know that you stay with us at the Country Inn & Suites of London Kentucky was right on the mark. We strive to make the accamodations at our hotel to everyones liking. And we love to go above and beyod to make your stay that much better. Again please except our many thank you's and we look forward to seeing you in the New year.

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Additional Information about Country Inn & Suites By Carlson, London

Address: 2035 Highway 192 W, London, KY 40741-1623
Phone Number:
Region: United States > Kentucky > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in London
Price Range: £57 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, London 2.5*
Number of rooms: 75
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Also Known As:
Country Inns & Suites London Hotel London
Country Inns And Suites London
Country Inn London
London Country Inn

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