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“Perfect Place to stay in Louisville!”

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Fairfield Inn & Suites Louisville Downtown
Ranked #34 of 95 Hotels in Louisville
Inez, Kentucky
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Perfect Place to stay in Louisville!”
Reviewed 22 September 2013 via mobile

This hotel was sensational! I stayed there while in town for a meeting on September 19 & 20, 2013. The rooms were extremely comfortable--great pillows, softest bedding! Super clean and the staff is outstanding! Responded quickly to any request and went above and beyond to provide assistance. The breakfast is literally the best of any I have EVER had! A variety of options and it was delicious! The lady overseeing the breakfast took great pride in her work--and it showed!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcieWH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, 18 November 2013
Dear MarcieWH,
I wanted to thank you for posting such a glowing review of your recent stay with us at the Fairfield Inn and Suites Louisville DT. Everything mentioned in your post is a key to our success and I love to see those assets shine through. Our goal is to have every guest leave as satisfied with their stay as you did! I will be sure to pass along your comments to Rosie, our breakfast attendant, she is a truly wonderful lady and i am thrilled to have her on my team. Thank you for taking the time to mention her in your review.
Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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249 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
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English first
Troy, Ohio
1 review
Reviewed 4 September 2013

We usually stay at a Marriott but found this location not up to the usual standard. The fan for the a/c was so noisy we had to turn it off thru the night; the bathroom was tiny. We asked for an upper floor when we reserved & were placed on the 2nd floor overlooking the parking & a/c units. Most locations have coffee/tea available in the lobby 24 hours, but at this location it was briefly available during the breakfast hours. Would not stay at this location again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, 17 September 2013
Dear Lyn,
Please accept my apologies for not living up to your expectations. I have addressed your comments concerning the AC unit with our engineering department and they will look at the unit. It was my decision to remove the coffee from the lobby during the day as we were frequently disgarding unused pots of coffee, i will be reviewing this with my team and looking into extending the morning service. I truly appreciate you taking the time to post comments about your stay as i view all feedback as an opportunity to improve our service.
Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2013 via mobile

A group of 4 of us stayed at the Fairfield downtown for thunder over louisville, and absolutely loved it. We actually arrived a little before check in, and were given a room within minutes. We went to the room, and realized the location of the room did 't face the bridge in which the fireworks for thunder over louisville would be firing off from. We went down and requested a room change, and within minutes we were given another room. The front desk lady was extremely nice and accommodating. With how busy they were going to be that day, I was very appreciative of the curtesy. The location is close to forth street, which was somewhere else we ended up venturing to that night. Our group will most certainly remember our time there, and not forget the extra strides that were taken to make sure we were satisfied.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_Truth_By_Chad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, 26 August 2013
I wanted to send a quick thank you for your review of our Fairfield Inn and Suites! We really appreciate you taking the time to post about your visit to our hotel and Louisville. Our goal is to have every guest leave 100% satisfied and I was glad to read,you were satisfied with your stay. Once again, thanks for posting a detailed review of your stay with us. We really appreciate you choosing our hotel while in town for Thunder over Louisville and hope to see you again.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
grant park, il
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 August 2013

Only stayed for 1 night, but would have stayed longer. I thought the rooms were nicely decorated and looked like there were just updated. We had 2 rooms on the 3rd floor. My 6 yr old nephew ended up getting sick on the white bedspread. We called housekeeping right away. There was someone there within minutes with all new bedding and carpet cleaner. She was extremely nice, even though we apologized profusely. She told us the rooms had been decorated about 5 years ago. I would never have guessed that.
The location is right off the expressway and we did walk around town and down to the waterfront in the evening. There were other "tourists" walking around and we felt safe while walking.
The pool is a little small, but it was clean when we were there. The breakfast did have eggs, bacon, waffles, fruit, yogurt, cereal. Also bagels, english muffins and toast. The nice thing, was the toaster actually worked!! Not like some toasters where you have to drop your toast 3 times just to get warm.
I think our short stay was nice and would stay at this hotel again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank debbiev318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, 26 August 2013
I wanted to send you a quick message to thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay. I am sorry to hear that your nephew was unwell and trust that he is feeling much better now. I do hope you will consider us for any return visit to Louisville.
Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, West Virginia
Level Contributor
408 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 4 August 2013 via mobile

Stayed there 2 days the first weekend of August 2013 for a car show event at the Expo Center. Was an OK experience, but wasn't really welcomed with the overall sense of being "home" feeling that we get from many of the hotels where we stay. Staff was professionally friendly, but not genuinely friendly. Further, the rooms are dated and on our last night there, our adjacent room was occupied by a family with a screaming child. Our suite had a connector door that allowed the child's wailing to resonate with decibels of fright while we tried to sleep. Why management placed a family with a baby next to us is beyond me. They charge $10 per day per vehicle to park in the parking building......which, if we were staying at a super luxurious hotel, I would understand......but, for this dated hotel, in downtown Louisville? Guests should be able to park for free.

Would I stay there again? Good question......I will have to give it more thought.

Stayed August 2013, travelled as a couple
Helpful?
2 Thank dafacct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 July 2013

Stayed there for a wedding. Was perfect walking distance to several attractions. Rooms were clean. Staff was friendly. Only negatives were there was no fridge in the room, the tv only got 5 channels and the pool area wasn't very clean. But overall was a good value for just the weekend and being right downtown.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 22 July 2013

We stayed here in two rooms. It is conveniently located downtown off the highway. The staff was nice and rooms were clean and fresh. Decent size room and bathroom. Towels are a little small and rough, but typical hotel towels. It was very quiet and we had no issues while staying here. There is a small indoor pool and a gym room. Free breakfast which is the usual pastries, juice, coffee, oatmeal, and yogurt. They also offer eggs and sausage and waffles. Parking is additional cost per day, and is located in the garage adjacent to the Spring Hill. Would stay again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank midnitefrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Louisville Downtown

Property: Fairfield Inn & Suites Louisville Downtown
Address: 100 E Jefferson St, Louisville, KY 40202-1302
Region: United States > Kentucky > Louisville > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Louisville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Louisville Downtown 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Located in the heart of downtown, the newly-renovated Fairfield Inn & Suites Louisville Downtown is within walking distance to the convention center, KFC Yum Center and 4st Street Live. Travelers appreciate our convenient perks including garage parking ($14/day), free WiFi and free daily hot breakfast. Each of our new rooms are highlighted by stylish furnishings, flat-screen TVs with premium cable and ergonomic workspaces. Our suites have separate living areas with pullout sofas, microwaves and mini-fridges. You can keep up your routine at our 24-hour fitness center or splash with the kids in the pool. Our ideal location and free perks make us a top choice among downtown Louisville hotels. ... more   less 
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Also Known As:
Fairfield Inn And Suites Louisville Downtown
Fairfield Inn & Suites Louisville Downtown Hotel Louisville

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