I stayed at the hotel for the FFA convention check in was quick the rooms were great and wifi was amazing and then we decided to eat at the resteraunt boy was that a terrible idea! It started out great ! As soon as we sat down we were greeted by Brittany our assistant server she got us waters and told us about the special they had going on for the day then Our server was Angelica and she was down right rude with me and wife! She seemed to get an attitude anytime I asked something and she didn't know the answer to any of the questions I asked her. and then our assistant server , Brittany, was cleaning a table and Angelica proceeded to yell at Brittany while she was standing at our table because she needed a glass of root beer ASAP I thought this was down right unprofessional. Brittany handled it well by saying she was busy at that moment but she would get it in a few moments. Angelica did not like that answer and proceeded to yell even more. After our very rude server walked away I pulled Brittanyover to ask if she was ok (fatherly instinct kicking in) she of course said yeh that she was very sorry about what I had just witnessed and I asked if she could do anything to make it a better experience for me and my wife and I replied with just keep smiling. Brittany was an amazing girl who smiled the entire time I was in the resteraunt which made it a little bit better
- Official Description (provided by the hotel):
- Discover the meaning of old-fashioned Southern hospitality at Crowne Plaza Louisville. We re located in the heart of Louisville, just minutes from the Louisville International Airport and major attractions like Six Flags Kentucky Kingdom, the Louisville Zoo, and the Kentucky Exposition Center. Take advantage of complimentary shuttle service. In true Southern style, we provide all guests with free rides to the airport and any destinations located within a three-mile radius of the hotel. Experience the difference a little extra space can make in our stylish guest rooms or magnificent suites. Featuring amenities like free high-speed wired and wireless Internet, well-lit, generously-sized work desks, flat-screen televisions, in-room movies, and coffeemakers, they're the perfect place to work or relax. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, Crowne Plaza truly is The Place to Meet. Hold business conferences, wedding receptions, and social events in our world-class facilities. Cool off in the indoor/outdoor pool, or work out in our fitness center. Take care of tasks quickly by visiting the on site business center. Visit the Blue Horse to sip a night cap or have a hearty meal. Get a good night s sleep, get to Louisville s favorites hot spots, and get some assistance from your meetings director to make that on site business or social event a success all at Crowne Plaza Louisville. ... more less
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- Also Known As:
- Crowne Plaza Hotel Louisville-Airport Ky Expo Louisville