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“Extremely satisfied with stay”

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Hilton Garden Inn Louisville Northeast
Ranked #17 of 95 Hotels in Louisville
Certificate of Excellence
Plainfield, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Extremely satisfied with stay”
Reviewed 19 December 2013

The staff was extremely helpful, polite and friendly. Very clean from the lobby to the rooms. Definitely would reccommend this hotel to everyone. For the price you can't ask for more. In a very good area with a lot of shopping and restaurants within walking distance.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank George V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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569 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
beermann
2 reviews
Reviewed 11 December 2013

This hotel is a great value, nice staff, clean and well-maintained. The amenities are nice. But, more than 24 hours after the snow stopped, they still had not done a good job of removing snow and ice from the sidewalks and the parking lot. It was dangerous and unpleasant. Also, free coffee in the lobby is nice, but they ought to keep it hot.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank beermann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dayton oh
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 December 2013

Our stay at this Hilton Inn was, as usual for Hilton, a pleasant experience. The staff was attentive and helpful and the facilities were very well maintained.The hotel is located behind a major shopping mall which gives one the opportunity to shop in upscale stores and to try the available restaurants. It's location is also the only negative we had - getting through the maze of parking areas was time consuming. We discovered later that there was a long way around the mall to get there, but it really saved no time. The breakfast at the Hilton was great - we chose the bed and breakfast option and had individually prepared meals. Sure beats a coffee and a danish.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harryajones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Okie
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 December 2013

This is my place of choice when I visit Louisville. It is adjacent to a shopping area so you can walk from your hotel to shop! The staff are friendly and helpful. We were there to visit my daughter and it is near to her apartment as well as being right off a main highway to get to many different locations. It is not far to Church Hill Downs and other downtown scenic areas. I highly recommend this for cleanliness, staff, room quality and sleep quality.

Room Tip: They have a small, but sufficient workout area with a few treadmills and two ellipticals. There are...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karnlowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indian head park Il.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 December 2013

Location convenienly located, friendly helful staff, would recommend it to anyone, overall nice facility. Breakfast made to order was excellent. Room was above average. Will definitely stay there again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank edward l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, TN
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 December 2013

Passing through Louisville on our way home from Thanksgiving week with family up north. We are HHonors members and are typically brand loyal to Hiltons and Hampton Inns but this location worked best for us so we decided to try the Hilton Garden Inn. Great location right off of 265/71 interchange. Across the street from a nice shopping/restaurant district - the Paddock Shops. Safe surface parking. First impression walking into the lobby was modern, clean, new, pleasant. Very good service from hotel staff at front desk - they recommended Drake's for a casual dinner (walkable but we drove over). Good food and service in a contemporary upscale bar setting (try the sushi, it was pretty decent!)

Clean hallways and room, comfy bed. Loved having small fridge and microwave in-room, along with a Keurig for evening and morning coffee (front desk will give you more K-cups upon request). Water pressure in the shower wasn't the greatest but if that's my biggest complaint we're doing ok :) Had a whirlpool room but didn't use it. Looked big enough for a nice soak for two, I suppose.

Overall nice stay!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NashvilleGolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rehoboth Beach, Delaware
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 November 2013

My son and I stayed here with our cross country team. The breakfast was included with the room and they had all kind of stuff - waffles, pancakes, eggs, biscuits'n gravy - anything that we would want. The pool was small but we had fun. The bar even had Patron silver to end the day, so from breakfast to nightcap I was happy.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank StantonDinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Louisville Northeast

Property: Hilton Garden Inn Louisville Northeast
Address: 9850 Park Plaza Ave, Louisville, KY 40241-2088
Phone Number:
Region: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Louisville
#10 Romantic Hotel in Louisville
#12 Family Hotel in Louisville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Louisville Northeast, located in the upscale shopping and dining complex, The Paddock Shops. Walk to several restaurants of different price points or do some shopping at well known stores like Barnes and Noble, J Crew, and Pier 1. We cater to the weekday business traveler as well as the weekend leisure guest. Our restaurant, the Great American Grille is open daily for breakfast, dinner and room service and boasts a full bar in the evenings starting at 5pm (closed on Sundays). We offer complimentary WIFI throughout the hotel. Each room includes a hospitality center with refrigerator, microwave and Keurig coffee maker as well as LCD TV with premium cable channels. Relax in our indoor pool and hot tub or workout in our fitness center-all are located on the first floor and are accessible by your room key. We look forward to your stay! ... more   less 
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Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton

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