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Reviewed 16 July 2014

Everyone was friendly and helpful. The rooms were spacious. Hotel is great for conventions. Convenient for walking to many downtown attractions. Many places for gathering of a few friends or large groups. The bar in the bridge between building is an aquarium. Fish swim under your drink as you watch sports on the TV's.

Room Tip: Most rooms have a view of the river. The check in building has the larger rooms for the same price.
  • Stayed: June 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Cecil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, Public Relations Manager at The Galt House, a Trademark Collection Hotel, responded to this reviewResponded 27 August 2014

Thank you so much for your review. We do have a great location and river view. Glad to hear you enjoyed the bar at Al J's. We hope you come back and stay with us again.

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Reviewed 15 July 2014 via mobile

Good location , close to many attractions, loved skywalk to Yum Center. Liked closeness to river--stairs from hotel down to river were killers. Rooms were good- had a decent view of the river. Wish rooms had microwaves and refrigerators during convention time. Would definitely stay here again trolleys made it easy to get around area.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
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    • Service
Thank Arkansasgranny2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, Public Relations Manager at The Galt House, a Trademark Collection Hotel, responded to this reviewResponded 27 August 2014

Thank you for your review! We've taken note of your suggestions and we are always striving for improvement.

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Reviewed 14 July 2014

The Hotel was wonderful and my family enjoyed the pool and the experience of being downtown where many attractions were within walking distance. The hotel staff were very friendly. We stayed at this hotel for 3 days during our school Reunion. The staff did all they could do to make our stay a memorable one.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, Public Relations Manager at The Galt House, a Trademark Collection Hotel, responded to this reviewResponded 27 August 2014

We are so pleased to hear that your Reunion went well under our roof and look forward to seeing you & your family again soon!

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Reviewed 13 July 2014 via mobile

No problem with human service, but Elevators were extremely difficult to catch. Only two of the four ever opened during our stay and sometimes it took over 20 minutes of waiting. That was about an hour of our stay simply waiting!! Also, pool closes at 10pm--what?

Stayed: July 2014, travelled as a couple
Thank barbkeown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, Public Relations Manager at The Galt House, a Trademark Collection Hotel, responded to this reviewResponded 27 August 2014

Our best customers are the ones who offer us feedback that we can improve upon. Thank you for taking time to share about your stay at the Galt House.

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Reviewed 13 July 2014

I stayed at the Galt House because of a conference I was attending. The front desk staff was helpful and friendly. The suite I shared was very nice and roomy, with a separate sitting area. The room had been retrofitted with a fridge that was in the way and no microwave was available. The daily room staff did an excellent job of preparing the room each day. I noticed that the bath tub mat slipped out from under my foot on several occasions. The local bar that was situated between the two towers was very nice and a great place to sit down and meet friends at the end of the day. The hotel was conveniently located downtown next to the river and convention center. There is not much to do in the down town area, so if this is family vacation, you may want to check other places closer to your primary interests.

  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank JD D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, Public Relations Manager at The Galt House, a Trademark Collection Hotel, responded to this reviewResponded 26 August 2014

Thank you for staying with us and taking time to write a review on TripAdvisor, we've noted the improvements we need to make and hope that you find it much improved upon your next stay.

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