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“Best hotel staff in Louisville!”

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Louisville Marriott East
Ranked #4 of 98 Hotels in Louisville
Certificate of Excellence
Reviewed 21 July 2014

Angela Reynolds and Carolyn in the Concierge Lounge are simply the best- They go out of their way to make you feel at home!

The crew downstairs at Charr'd (Lynne, Dara & Lindsey) are all rock stars too- Warm, friendly and great service that makes a night away from home that much easier.

From the moment you check in to the moment you checkout everyone works hard to make sure you have a good stay!

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris T, Manager at Louisville Marriott East, responded to this reviewResponded 22 July 2014

On behalf of the staff mentioned and the rest of the team, THANK YOU! Our job in hospitality is to ensure that every guest receives the best level of service each and every time! Comments like yours make that a lot easier to do day in and day out! Thank you for such kind words and taking the time it is truly appreciated! We all look forward to your next visit! Best Reagrds

Kristopher Thomas

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388 - 394 of 523 reviews

Reviewed 19 July 2014

I've stayed here a couple of times for some business trips to the area. Hotel is beautiful and the rooms are very nice. The beds are quite comfortable. The staff is very friendly and accommodating. The hotel is located in a convenient location near numerous restaurants. The only negative is that traffic can be a little brutal at rush hour to get on the high way. I would stay here again and recommend to others.

  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Dolphin5518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris T, Manager at Louisville Marriott East, responded to this reviewResponded 22 July 2014

Thank you very much for the great comments. I would like especially thank you for choosing to stay with us on multiple occasions. It is truly a pleasure knowing that our team is doing all the things necessary to ensure we receive repeat business! We truly value your time and appreciate you choosing to stay at the Marriott Louisville East when in the Louisville area. Best Regards

Kristopher Thomas

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Reviewed 18 July 2014

I spent a quick night here while I was driving back to Chicago from the east coast. Everyone at the hotel greeted you with a "hello". My room was spacious and very clean. The free WiFi was also welcome. The hotel is a convention hotel, but I never felt like I had to go far to get anywhere. Would definitely stay here again and explore what Louisville has to offer.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank HLC60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris T, Manager at Louisville Marriott East, responded to this reviewResponded 22 July 2014

Thank you for staying with Marriott Louisville East during your visit to Louisville. We are thrilled that you enjoyed your stay and hope to welcome you again very soon! Best Regards

Kristopher Thomas

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Reviewed 17 July 2014 via mobile

This is a very nicely appointed hotel. It is as nice as any mariott I've stayed in. The rooms are nice the fitness center is large and the pi is nice. The bourbon theme is cool
And the restaurant continues this theme with bourbon inspired menu. I stayed here a week and every day was excellent.

Stayed: July 2014
Thank Shawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris T, Manager at Louisville Marriott East, responded to this reviewResponded 22 July 2014

Thank you very much for your kind comments. We are overly excited that your week long stay went as planned. We value you choosing Marriott and especially ours! We hope that you will choose to stay with us the next time you are in the Louisville area. Best Regards

Kristopher Thomas

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Reviewed 17 July 2014

We only stayed one night at the Louisville Marriott East, but it was a very enjoyable experience. The staff were extremely friendly and helpful. They recommended some great places in Louisville and even checked the hours for us. They happily arranged cabs for us as well. The bartenders at Charr'd were fantastic! They were very knowledgable about bourbon and made a fabulous mint julep!! Their recommendations of bars to visit in Louisville were spot on and made our night very memorable. The rooms in the hotel were spacious and comfortable too!

  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
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Thank AndMor2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris T, Manager at Louisville Marriott East, responded to this reviewResponded 22 July 2014

Thanks for taking the time to inform us of your great stay! Our team thrives to provide the highest level of service and from the sound of things we did just that. We look forward to you visiting again in the near future. Best Regards

Kristopher Thomas

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Reviewed 5 July 2014

Nice location, tons of restaurants and shopping in the area. Within a short drive there are lots of fast casual (as well as nicer) restaurants so you've got options. As everyone's said, the hotel was nicely renovated recently and shows it. It's mid-sized with an indoor pool, nice workout room, modern rooms with all the amenities. Staff are excellent with a real devotion to helping you.

Room Tip: Nice concierge level
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
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Thank kentrisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris T, Manager at Louisville Marriott East, responded to this reviewResponded 8 July 2014

Dear Valued Guest,
Thank you for taking the time to review your stay with Marriott Louisville East. We’re pleased that you enjoyed your stay and we look forward to welcoming you again in the near future!

Kristopher Thomas
Assistant General Manager

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Reviewed 3 July 2014

We were at the hotel on business. It has been updated and is now a lovely contemporary styled hotel. The pool is indoors, which is nice for kids. The restaurant, Charr'd, is in an open area in the lobby. Try their signature chicken dishes. Drinks are good. Location is just off an interstate ramp, and near dozens of restaurants and shops.

  • Stayed: June 2014
    • Value
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Thank Coff33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris T, Manager at Louisville Marriott East, responded to this reviewResponded 8 July 2014

Dear Valued Guest,
Thank you for staying with Marriott Louisville East during your visit to Louisville. We are thrilled that you enjoyed your stay and hope to welcome you again very soon!

Kristopher Thomas
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Louisville Marriott East

Address: 1903 Embassy Square Blvd, Louisville, KY 40299-1800
Region: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Louisville
#2 Family Hotel in Louisville
#2 Luxury Hotel in Louisville
#4 Romantic Hotel in Louisville
Price Range: £125 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Louisville Marriott East 4*
Number of rooms: 252
Official Description (provided by the hotel):
The only full-service luxury hotel in the East End of Louisville featuring Charr'd Bourbon Kitchen & Lounge, 1,500 sq. ft. Workout Room, Business Center and Concierge Services. 21,000 square feet of flexible meeting facilities and services complemented by Marriott's renowned meeting expertise. ... more   less 
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Also Known As:
Park Inn Louisville East Hotel Louisville

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