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Ramada Plaza Louisville Hotel and Conference Center
Ranked #83 of 95 Hotels in Louisville
Detroit, Michigan
Level Contributor
3 reviews
“Very Dated”
2 of 5 bubbles Reviewed 9 August 2014

We stayed in the hotel for one night. Hotel is very dated and needs a lot of updates. Carpets are very dirty and were all ripped up on the stairs. Our AC unit was leaking in our room and the floor was all wet. The staff is great, very friendly and helpful. Our room had a dirty towel, a half jar of powdered baby formula, and a can of dog food in the drawer of the TV stand. I would not recommend this hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoccerMom41, Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this review, 20 August 2014
I am so sorry you did not have a great stay. Your reviews help us in improving our service and hope you do return and give us another chance in the future. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,266 reviews from our community

Traveller rating
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See reviews for
414
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Plover, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 August 2014

I acquired this room through Priceline, so the price was acceptable. The staff was very polite and very helpful, at least as helpful as they were allowed to be. My first room had no working air conditioning, but once a member of the front desk staff confirmed this, they promptly moved me to a room that did. The room itself was acceptable, a king sized bed and a couch with a TV. Unfortunately, the Wi-Fi was horrible. The first night I was there (a Sunday), I couldn't connect from my room. Part of the issue was low signal (my phone couldn't see anything), but once I pulled out a better wireless adapter with an antenna, I could see a few access points with fair signal strength. I still couldn't connect from my room, so I walked the (about) 500 feet to the front desk and there, everything worked. I told the desk worker about it and asked if they could reboot their router. She informed me that they couldn't as the office in which the router was housed was locked. This issue continued through Monday night. Tuesday through Friday morning, it worked, but Friday evening and Saturday morning it was again non-functional.

Room Tip: The closer to the front desk you can get, the better, as you may get better wi-fi.
See more room tips
  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank dbergtkd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Louisville Hotel and Conference Center

Property: Ramada Plaza Louisville Hotel and Conference Center
Address: 9700 Bluegrass Pkwy, Louisville, KY 40299-1904
Phone Number:
Region: United States > Kentucky > Louisville > East Louisville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #83 of 95 Hotels in Louisville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Plaza Louisville Hotel and Conference Center 3*
Number of rooms: 383
Official Description (provided by the hotel):
The new Ramada Plaza Hotel Louisville features all new guest rooms, 32 inch HD TV's, Indoor Pool, Sauna, Fitness Center, Arcade, Gourmet Coffee Shop, Family Pizza Restaurant, Nightclub, Business Center, Free Airport Shuttle and has over 40,000 SF of banquet and Exhibition space. ... more   less 
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Also Known As:
Ramada Plaza Louisville Hotel Louisville

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