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Staybridge Suites Louisville East
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Reviews (160)
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72 - 77 of 160 reviews
Reviewed 17 February 2014

We had a nice, quiet stay here last month when we needed a break from driving. The suite was very clean and the breakfast very good. Front desk excellent.The carpet in the room near the pullout couch was a bit worn, but otherwise a pleasant stay and very reasonable.

  • Stayed: January 2014, travelled with friends
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1  Thank Snupy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniW-SBLville, Front Office Manager at Staybridge Suites Louisville East, responded to this reviewResponded 26 February 2014

Thank you for taking the time to review our hotel. We love hearing from our guest and I am glad you were able to enjoy our complimentary breakfast before heading back out on your trip.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

We had stayed in two other Staybridge suites, which were top notch. This suite was fine but not nearly as good as the others. However the room was clean and comfortable. The front desk staff was very friendly, and breakfast was good. On the minus side, we like to stay in hotels that are completely nonsmoking, and this hotel permits smoking on the third (top) floor. Also, the hotel is a bit isolated, so you have to drive to restaurants (or a supermarket if you want to prepare your own meals).

Stayed: February 2014, travelled as a couple
Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Staybridge Suites Louisville East, responded to this reviewResponded 12 February 2014

Ron,
Thank you for staying with us and also for posting the review. We take our guests comments very serious as we continually look for ways to improve. While we do have a few smoking rooms, the common areas in our building are 100% smoke free. We are glad to hear your room was clean and comfortable and our front desk staff was friendly. Our goal is to exceed our guests expectations in these areas. Once again, we appreciate you for taking the time to give us feedback.

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Reviewed 19 January 2014 via mobile

This Staybridge Suites is a nice hotel. The room was clean and everything was in working order. The choice of television channels was very good and the WiFi worked flawlessly. I had to catch an early flight and did not get to try the free breakfast. The area around the hotel is nice with plenty of restaurant choices.

Stayed: January 2014, travelled on business
Thank Douglas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Staybridge Suites Louisville East, responded to this reviewResponded 12 February 2014

We appreciate your review! Thanks for the great comments. Next time you need to stay and enjoy our complimentary full breakfast.

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Reviewed 17 November 2013

We go out of our way to stay at Staybridge Suites. The only weak area is usually poor upkeep in the breakfast area. Not at Louisville East. The gentleman ( I think Jeff ) that ran the service is the best we have seen in over 25 different locations. The place was kept perfectly clean and the food was well stocked. Jeff even takes away empty dishes from your table as you finish. Clean tables ! Clean Floor ! Clean Food Service Areas ! Jeff is # 1

Room Tip: Book early if you have a room size preference
  • Stayed: October 2013, travelled on business
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Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Staybridge Suites Louisville East, responded to this reviewResponded 12 February 2014

James,
We couldn't agree with you more. Jeff is a huge asset to our hotel! We realize how important a good breakfast is to our guests and Jeff consistently delivers. Our entire staff is always eager to ensure all our guest have a wonderful experience. Thank you for taking time to review our hotel, we hope to see you again soon.

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Reviewed 15 November 2013

Staff was excellent, large work area in the room, very clean. The young lady at the front desk was very nice and the food staff were very good.This will be my first choice for hotels in Louisville area in the future.

  • Stayed: November 2013, travelled on business
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Thank wjoelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Staybridge Suites Louisville East, responded to this reviewResponded 12 February 2014

We are delighted to be your first choice for Louisville! We appreciate you for taking time to post these wonderful comments.

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