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Country Inn & Suites by Radisson, Louisville East, KY
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Reviews (341)
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307 - 312 of 341 reviews
Reviewed 18 October 2011

This is a excellent hotel for anyone to stay in!!! Was able to upgrade to a suite no extra charge which was nice becuase there was more privacy for myself and my two guests that were staying with me!!! Also has a great breakfast, pool/spa area, and large meeting space (which I didn't use), but I did see some type of arts and crafts going on, which seemed fun!!! A very friendly and prompt staff during each shift!!!! Was very pleased with the cleanliness in hotel and in my room!!!! Also houskeeping and maintance staff was friendly and did a incredible job cleaning the room while we were out and didn't mess with personal items which meant a lot!!! Again I would reccomend this hotel to anyone and I would stay again for sure!!!! God Bless

Room Tip: Great on price and upgrades to suites and more rooms!!!
  • Stayed: October 2011, travelled with friends
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Thank BronsonEngquist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites by Radisson, Louisville East, KY, responded to this reviewResponded 23 October 2011

Thank you for your great comments. We really appreciate them. We are so very happy that we could uprgrade your room. We really feel good when we can make the guests experience better. All of your comments will be passed on to our staff.

Thanks again for your review. We hope that you will come stay with us again really soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2011

Im on the road 5 months and I finally found a place where I felt welcome.... Greattttt staff, room and service. Thank you so much Ronnie,Sean, Rob and Upshaw you all made my stay great. To sum it up AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed: August 2011, travelled on business
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Thank jerry333_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites by Radisson, Louisville East, KY, responded to this reviewResponded 7 September 2011

We appreciate you taking the time to review our hotel. We appreciate you comments about our staff members, Ronnie,Sean, Rob and Upshaw. We will carry this comments on to them. Our staff always appreciates hearing good comments!!! We hope to see you again on your next visit to the area.

At the Country Inn & Suites Louisville, KY hotel, our aim is to provide travelers with that "home away from home" feeling.

Thanks again for your time. We hope to see you again in Louisville!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2011

+ spacious rooms
+ friendly staff
+ nice breakfast
+ convenient location

- our toilet was very hard to flush (we checked in late & only stayed 1 night so we didn't give them time to fix it)
- stale donuts at breakfast
and, the BIG negative:
- we were only staying one night, but housekeeping came in & cleaned our room while we were at breakfast. That was a major negative for us since we had our belongings all over the place, expecting privacy while we ate. It was also really illogical since we went back into the room before check out. Thus they'd have to clean it again, right?

Lesson learned: now we put the "Do not disturb" sign on the door when we go to breakfast!

  • Stayed: July 2011, travelled with family
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2  Thank mmeclavie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEGHotelsResponse, Manager at Country Inn & Suites by Radisson, Louisville East, KY, responded to this reviewResponded 4 August 2011

Thank you for taking the time to review our hotel. We would also like to apologize for the trouble that the housekeeping staff provided you. We will investigate this issue to insure this will never happen again to our guests. We strive to provide a clean, safe, and comfortable place to stay.

At the Country Inn & Suites Louisville, KY hotel, our aim is to provide travelers with that "home away from home" feeling. For your convenience, our guest rooms feature free high-speed Internet, a refrigerator, microwave, coffee maker, hair dryer and irons/ironing board. Stay with us and enjoy all the convenient amenities you have come to expect.

Once again we are very sorry. We hope that you will give us another chance. Thanks again for yoru comments.

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Reviewed 28 May 2011

We stayed for 1 night. We often stay at this chain due to convenience of 2-room suites while traveling with toddler. Front desk attendant was very welcoming and exceeded our expectations. However our room was dated, stains on furniture and questionable in cleanliness. We were also surprised by housekeeping knocking at our door at 9am Saturday morning. I'm not sure why they didn't just wait for us to check out like most other hotels.

  • Stayed: May 2011
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Thank avdotia28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagement_CEG, Manager at Country Inn & Suites by Radisson, Louisville East, KY, responded to this reviewResponded 12 June 2011

We appreciate you taking the time to review our hotel. We have passed your comments regarding the service on to our staff as it is important for them to hear when they are doing a good job. We strive to provide a clean and comfortable hotel and we have addressed the issues you raised regarding the condition of your room. Thank you again for your comments and we look forward to seeing you again.

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Reviewed 15 March 2011

We only stayed at this facility one night, but it was very nice. The beds were very good and everyone slept soundly.

Continental breakfast was good and the lady we spoke with was interesting and informative. We did decide that we will take more time in Louisville next time and surely will stay at this hotel.

  • Stayed: February 2011, travelled with family
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Thank lovetotravel68114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagement_CEG, Manager at Country Inn & Suites by Radisson, Louisville East, KY, responded to this reviewResponded 13 April 2011

We appreciat you taking the time to review our hotel. Our daily complimentary hot breakfast has a variety of options including bagel, waffles, fresh fruit and hot and cold cereals. Thank you for your business, your comments and we look forward to your next visit.

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