We always try to stay at CIS wherever we are going because of the quality received at this brand. While we did have some positives at this particular location, there were also some disappointing issues. The good - staff were friendly and so very helpful with giving us information regarding local restaurants, shops, etc, the rooms were clean and comfortable (with one exception), and the complimentary breakfast was good as usual. The not so good - we came into our room and noticed a rather large stain on the carpet. We notified the front desk twice, but during the time we were in the room, we weren't sure if they attempted to try and remove it. Hopefully it was taken care of after we left. The bathroom also did not have any towel hooks on the back of the door, so we could only drape them over the grab bars around the toilet. This last one is just a preference of ours from staying at other CIS, but the complimentary breakfast only used disposable plates and silverware. This is the first CIS that we have stayed at that used them compared to the others that use actual china plates, regular silverware and glasses, etc. Overall, we had a nice stay, but can see that this CIS will soon need some freshening up.
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- Also Known As:
- Country Inn And Suites By Carlson, Louisville-East
- Country Inn & Suites By Carlson, Louisville-East Hotel Louisville
- Country Inn Louisville
- Louisville Country Inn