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“Will probably stay again but.....”

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Red Roof Inn Louisville East
Ranked #43 of 95 Hotels in Louisville
Salisbury, Maryland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Will probably stay again but.....”
Reviewed 10 June 2014

Not impressed that we weren't able to connect to the wi-fi either time we stayed. Property is very clean, room was very comfortable and we were able to stay with our dog. But.....desk staff not very professional or attentive. Also, if you advertise free wi-fi, don't you think guests should actually be able to use it??? Hopefully that problem will be addressed soon.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Homespub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, 12 June 2014
Thank you for taking the time to write a review
I am truly sorry to hear that you were unable to connect to our wifi during your stay
I have a call in to our provider and a technician is going to come and take care of this for us.
It is our hope that you will give us the opportunity to better serve you the next time your travels bring you to Louisville

Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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260 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Hendersonville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

This is the second time we have stayed at this particular Red Roof Inn and were extremely pleased during both stays. Rooms are clean and bright and the amenities are great. Our dogs loved it too! Would highly recommend booking a room here.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lblair57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, 12 June 2014
Thank you so much for taking the time to write a review
I appreciate your kind words and will be sure to share them with my staff
They all work very hard and take pride in making sure our guest and your pets have a great stay
We look forward to seeing you again when your travels bring you back to Louisville

Sondra Williams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evansville, Indiana
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2014

I travel quite a bit with my Labrador for agility trials. This was one of the best stays I've had. I had a free night certificate with my loyalty program and therefore had to make 2 different reservations for each night but it was absolutely no hassle at all. Very clean room, nice towels, and quiet nights. And the location is not far from restaurants that I like. Wouldn't hesitate to stay here again.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, 12 June 2014
Thank You for taking the time to write a review
I am very happy to hear that you enjoyed your stay
We pride ourselves in offering our guest and your pets a clean and comfortable stay
We look forward to seeing you again when you return to Louisville
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk, Virginia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014

We were travelling due to military orders and we had our pet cat with us which limited our options for a decently priced and comfortable stay. We were really satisfied with this particular Red Roof Inn. The rooms were newly remodeled and had great amenities. There was a mini fridge, microwave, safe, ironing board and iron in the room we booked. We love the fact that pets are free, despite the fact that you can't leave them alone in the room. The best part is there wasn't a weird "hotel smell" that we've noticed at other establishments. Definitely recommend.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tessa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, 2 June 2014
Thank you so much for taking the time to write a review
I am happy to hear that you enjoyed your stay
I will be sharing your comments with my staff
thank you again for choosing to stay with us.
We look forward to seeing you again if your travels bring you back to Louisville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perkasie, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 May 2014 via mobile

We stayed in a standard king on the first floor which made it super easy to get our luggage in and out. The price was great and the room was very clean! The ac worked great and there was no noise from outside. No complaints here.

Best place out of the three hotels we stayed at while in louisville!

Stayed May 2014, travelled as a couple
Helpful?
Thank Riss14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, 2 June 2014
Thank you for taking the time to write a review
I am very happy to hear that you enjoyed your stay
I will share your comments with my staff ,they take pride in providing our guest with a clean and comfortable place to stay.
We hope to see you again when your travels bring you back to Louisville
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MA
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 May 2014

Upon booking the hotel room for our first Kentucky Derby trip...we were all a bit hesitant. Not knowing the area and knowing that hotels insanely increase the prices for the Derby we just wanted a safe place to sleep at night.

We were pleasantly SURPRISED!!!! Everyone who worked at the Red Roof Inn, from check-in, house keeping and check-out went ABOVE and BEYOND what was needed. At all times, people were helpful and wanted us to have a great stay! Our TV in the room didn't work the first night and they had someone the next day fix it!

The room was recently renovated and very clean. The beds were extremely comfortable. The rooms were sometimes short on towels, however every time we asked for more...it was not a problem.

The Inn was within a 15 minute drive to downtown, the Expo center where we took the shuttles to the Derby. VERY easy location.

Even on Derby weekend, we did not run into any strange activity around the Red Roof Inn. For the money we spent and saved by staying here and all the positive staff....we would definitely stay here again if we are ever back in the Louisville area.

Room Tip: Definitely enjoyed the second floor room since all the doors open to the outside.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyMariss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, 14 May 2014
Thank you for taking the time to write a review
I appreciate all of your kind words and your compliments about my staff
We take pride in providing great customer service, and try to ensure that our guest have a great experience while visiting our city.
I am happy to hear that you enjoyed the Kentucky Derby
We look forward to seeing you again if your travels bring you back to Louisville
Sincerely,
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
53 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 April 2014 via mobile

I was disappointed that I did not check this place out in advance. The staff was friendly enough but I was very uncomfortable with the people who seemed to be milling about and loitering in the parking lot. There was a great deal of noise outside and the the police eventually arrested some people and then it quieted down.

Stayed April 2014
Helpful?
1 Thank 1911rocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, 28 April 2014
Thank You for taking the time to write a review
I appreciate your feedback as we are always striving to improve our service and our guest experience.
It is our hope that you will give us another try the next time your travels bring you to the area
Thank you again,
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Louisville East

Property: Red Roof Inn Louisville East
Address: 9330 Blairwood Rd, Louisville, KY 40222-5737
Region: United States > Kentucky > Louisville > East Louisville , Hurstbourne
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Louisville
#12 Business Hotel in Louisville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Louisville East 2*
Number of rooms: 108
Official Description (provided by the hotel):
Red Roof Inn Louisville East – Hurstbourne is 100% Smoke-Free ! Located in the exclusive Hurstbourne area, this hotel is the perfect spot for both business and leisure travelers! Red Roof Louisville East is convenient to Oxmoor Mall and St. Matthews Mall; the Louisville Slugger Museum, the Muhammad Ali Museum, the Frazier Historical Museum; and Fourth Street Live. This hotel is located within 15 minutes of so many attractions: Downtown, Convention Center, KFC Yum! Center, Tom Sawyer Park, Fair and Expo Center, Papa John’s Cardinal Stadium, University of Louisville, and Churchill Downs. Red Roof Louisville East is also close to Baptist East Hospital, Audubon Hospital, and Norton’s Hospital. When you check in, check out the fantastic amenities in our rooms! The rooms at this 100% Smoke-Free inn feature comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, and a large, flat-screen TV. Select rooms offer microwave & refrigerator. Experience our free coffeehouse-style coffee and tea. This hotel offers “On Command Video” with a selection of free TV channels, as well as pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Louisville
Louisville Red Roof Inn

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