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“Nice Hotel”

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Hawthorn Suites by Wyndham Louisville East
Ranked #8 of 96 Hotels in Louisville
Certificate of Excellence
Atlanta, Georgia
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice Hotel”
Reviewed 9 August 2014

This is a nice, clean, quiet hotel with free buffet at night and at breakfast. My wife and I especially like the free admittance to the Baptist East Wellness Center next door. This is a very good facility to workout at while traveling. It has a pool, cardio machines, different type strength training equipment, a walking track, great locker rooms, and a healthy snack bar. The hotel is a couple of minutes from the Mall of St Matthews and about 15 minutes from downtown Louisville.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank yankeeso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review, 21 August 2014
Dear Yankeesox,

Thank you for taking the time to post a review of our hotel, We're so glad you enjoyed your stay and found our convenient location to your liking. I agree with you, Milestone Fitness Center is an outstanding facility, probably the best in Louisville.

We hope you visit us again soon!

Roger Fultz
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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718 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Japanese first
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English first
st louis
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 August 2014

recently attended PGA at Valhalla. booked hotel in January 7 months in advance and was forced to pre-pay. hotel was clean and spacious; however for the $750 for 3 nights somewhat over priced for the area and convenience. Upon returning home discovered they had hit our original credit card for an additional $35 with absolutely no explanation. called hotel and yes they could see the charge, but could not explain why after 7 months they were again charging our card. disputed with our credit card company and we're told they would handle it. Thank you Chase. shame on you Wyndam. really cheap shot after inflating prices for the PGA tournament. Won't use your chain again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nojamaica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review, 15 August 2014
Dear Nojamaica,

Thank you for your review. We're sorry your bill was incorrect. That should never have happened. Our general manager did correct the error the next day and reimbursed you for the $35.00. We're so sorry this occurred. We are happy you found our accommodations clean and spacious.

We hope to see you again in the future.

Roger Fultz
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
O'Fallon, Illinois, United States
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 August 2014

We stayed here for two nights as we were passing through to Maryland. The hotel was in a very convenient location off Shelbyville Road, close to Mall St. Matthews and lots of restaurant options. The check-in process was quick and easy, and we were given a room on the 4th floor, so no one was walking around above us. The room was very spacious and consisted of a living area with couch, chairs, desk, and TV, a kitchen area with a small refrigerator, microwave, sink, and dishes, a bathroom, and a bedroom with two double beds and a TV. It was one of the largest rooms we've ever stayed in, and we had plenty of room to spread out. We were a few rooms down from the elevator, and you couldn't hear any noise in the bedroom. I would not recommend the rooms right next to the elevator and vending machines though; they seem like they would be excessively noisy. The pool was a nice temperature, and the jacuzzi was not so hot that our boys (ages 10 and 7) couldn't get in and relax as well. They also have a fitness room and a book lending library in the lobby, which I would have taken full advantage of if we were staying longer. The breakfast was decent, pretty much on par with any other continental breakfast. Overall, we'd recommend this hotel; it is a great place for families!

Room Tip: Pick a room on the 4th floor so no one is above you. Also, avoid the rooms right next to the elevato...
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review, 7 August 2014
Jennifer,

Thank you so much for your detailed review of our hotel. It is very beneficial to not only our team but to perspective guests.

Please come back and see us soon!

Roger Fultz
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Louisville East

Property: Hawthorn Suites by Wyndham Louisville East
Address: 751 Cypress Station Dr, Louisville, KY 40207-5153
Phone Number:
Region: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Louisville
#6 Best Value Hotel in Louisville
#10 Business Hotel in Louisville
#13 Romantic Hotel in Louisville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hawthorn Suites by Wyndham Louisville East 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Louisville East Hotel Louisville
Hawthorn Suites Louisville

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