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“Embassy”

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Embassy Suites by Hilton Louisville
Ranked #7 of 98 Hotels in Louisville
Certificate of Excellence
GreenLeadersBronze level
Reviewed 10 July 2014

This hotel is beautiful on the inside and in the rooms which are the size of a samll suite apt. The breakfast is good with omlets made to order for free. There is a managers speical from 530 to 730 on beer and mixed drinks which are free! For the price this hotel stands out from the rest. I will go again on my next trip to louisville KY. The staff is very freindly.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Steven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this reviewResponded 23 July 2014

You have really mentioned all the things that make this hotel great. Fron our staff, out our rooms, to our breakfast, we aim to anticipate all of our guests needs. Glad to hear you will be returning. We will be looking forward to seeing you.

Clay Cadarette
Front Office Manager

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707 - 713 of 1,261 reviews

Reviewed 9 July 2014

We stayed only one night here and on the basis of this experience booked other Embassy Suites in other states, none of which lived up to expectation. This one had a nice room, comfy sofa bed for a teenager and a great complimentary breakfast, which is cooked to order (the omelettes are great). The staff are extremely helpful too.

  • Stayed: July 2014, travelled with family
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1  Thank Talamhgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this reviewResponded 18 July 2014

Thank you for reviewing the Embassy Suites Louisville East.

I am certainly glad to hear we exceeded your expectations for service. Embassy Truly Cares about its guests, and we strive to go above and beyond for everyone who stays with us!

We hope to have the opportunity to do it again!

Clay Cadarette
Front Office Manager

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Reviewed 9 July 2014

Excellent hotel, with very good value. Tucked away in business area that was nice and quiet for our weekend stay. Complimentary evening reception and full service breakfast was very good and convenient for myself and my family. Clean hotel, great value.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Bryan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this reviewResponded 18 July 2014

Thank you for taking the time to review our property.

Wow, thank you for all the compliments! We try our hardest to make sure that everyone enjoys every second of their stay. Breakfast is my favorite part of the Embassy experience, and in my opinion our is the absolute best!

We hope to see you again soon.

Clay Cadarette
Front Office Manager

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Reviewed 9 July 2014

Everything was good. With the exception of the pancakes not being good, grits were not done either. The hot tub was great but was a little too hot! Check-in was outstanding as well as the staff. I believe the reason the breakfast was not all that good was because their chef for many years was relocating.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Vanessa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this reviewResponded 18 July 2014

Thanks for your review!

Our Chef did relocate, however we are looking forward to growth in our kitchen as we bring in a new Executive Chef. I am glad to hear check in was a breeze, we do try hard to make sure everyone receives a warm welcome, we are truly glad to have you.

We look forward to our next opportunity to serve you at the Embassy Suites Louisville East.

Clay Cadarette
Front Office Manager

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Reviewed 6 July 2014

Very nice place in Louisville KY, but far from the action and University of Louisville about a 25 to 30 minute ride to downtown. Good for business folks but a bit far for tourists.

Very comfortable place however and very nice staff.

Miami has same hotel type and brand for $109 on Priceline, so $149 was a bit expensive, but I suppose those Kentucky Derby horse millionaires can swing it.

All and all a very nice experience.

Room Tip: Pick the double bed suite for space. Five to six people can room together with the sofa bed. Diana...
See more room tips
  • Stayed: July 2014, travelled with family
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Thank Marie-Dorette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this reviewResponded 18 July 2014

Thank you for taking time to write a review of our staff.

We certainly try to accommodate all walks of life, our location makes that quite easy. A quick trip down I64 puts you in the heart of downtown, and we are super close to three malls and ample great restaurants.

We hope to see you on your next trip through Louisville.

Clay Cadarette
Front Office Manager

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Reviewed 3 July 2014

Off the beaten path. Great Hotel, friendly, nice cocktail hour with cheeses and wine. Staff was very efficient and accommodating. Comfortable room, bed and pillows were soft and cozy - didn't want to get up in the morning! We have stayed here several times before and would go back again.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank 5,328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this reviewResponded 18 July 2014

Thank you for taking the time to review our hotel.

I am thrilled to hear that you enjoyed your most recent stay with us, especially our Complimentary Evening Reception; it is always a guest favorite. I definitely think that we have the most comfortable beds in the city; I can't fault you for not wanting to get out of bed.

I hope that we continue to be your first choice for accommodations in Louisville.

Clay Cadarette
Front Office Manager

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Reviewed 29 June 2014

We have visited Louisville for conferences for quite some time and it took us a while to find this fine hotel. It is great for business travelers needing a tasty hot breakfast as well as families traveling with pets and children. At three recent visits the hotel was busy, booked to the limit. No matter, this hotel can handle the crowds. We had wonderful service in the breakfast area thanks to Diana and the rest of the staff who made us feel special in the midst of so many guests. Our room was comfortable and quiet no matter what was happening in the atrium. We are looking forward to our next visit.

  • Stayed: June 2014, travelled on business
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Thank MyOntheRoadAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this reviewResponded 18 July 2014

Thank you for taking the time to review our property.

We can at times get busy, especially in the summer time. I am glad to hear you enjoyed your stay none the less. Sold out nights are a whole lot of fun.

Diana is an essential part of our breakfast team, I will pass along your kind words to her.

We hope to have the opportunity to serve you on your next trip to Louisville

Clay Cadarette
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Louisville

Address: 9940 Corporate Campus Dr, Louisville, KY 40223-4032
Phone Number:
Region: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Louisville
#3 Family Hotel in Louisville
#3 Romantic Hotel in Louisville
#3 Business Hotel in Louisville
Price Range: £108 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Louisville 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites

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