We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel and staff!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Embassy Suites by Hilton Louisville
Ranked #6 of 95 Hotels in Louisville
Certificate of Excellence
GreenLeadersBronze level
Michigan City, Indiana
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent hotel and staff!”
5 of 5 bubbles Reviewed 5 August 2014 via mobile

We had a great stay in a clean and spacious room. Kids enjoyed the pool. Staff went out of their way to make the stay great especially the breakfast staff who cooked us breakfast when we arrived late and breakfast had just closed. Would highly recommend this hotel. Parking is free and the area is less congested than staying directly downtown.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dave1134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, 6 August 2014
Thank you for your review. I am glad to hear your kids enjoyed the pool. Breakfast is always a guest favorite (and mine as well). Recommendation is so important to our business, we are glad to have your confidence. Hope to see you again soon.

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,140 reviews from our community

Traveller rating
    825
    225
    53
    23
    14
See reviews for
443
216
39
288
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Kettering, Ohio
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 2 August 2014 via mobile

Stayed here twice this summer--once during move and once to meet family. Would've given 4 rating due to some room glitches but staff handled it so professionally I give the hotel a 5. When we called about an odor in our room the front desk personally came up with keys to new rooms not only for me but also my mother AND escorted us to make sure new rooms were acceptable (other places would've invited us back to lobby to swap keys). Embassy breakfasts are always a hit. Their staff was even more friendly than you'd expect. The hotel is bit off the beaten path but is worth it! Restaurants and shopping are w/in easy driving distance. Definitely one of the first places to check for a room in Louisville.

Stayed July 2014, travelled with family
Helpful?
2 Thank Anthony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, 6 August 2014
Let me start by saying I appreciate your kind words about our front desk team. We believ in going above and beyond to make sure everything is outsanding during your stay. A simple trip along with a guest who needs to switch rooms is an easy way to ensure you are totally happy with your accomidations. We are glad to do this for you. I really believe that a friendly, helpful staff is one of the more important aspects of a hotel stay. We look for ward to your next trip to the Embassy Suites Louisville East. See you again soon.

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Knox, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 July 2014

Everything about our stay there was great!!! My wife and I have decided that we will do the couples retreat one weekend a month from here on out. The filet mignon was phenominal!!!! It was cooked just the way we like it, the cooked to breakfast is one of a kind. It's so peaceful and relaxing to sit in the reception area and gaze into the zen garden......

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Anthony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, 6 August 2014
Glad to hear your stay was great. I really appreciate you taking time to review your stay, the feedback is invaluable. The couples retreat is a great deal, one of my favorite package deals the hotel provides. We will see you again next month!

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marion, Ohio
Level Contributor
112 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

First thanks for taking the time to reading my review. This hotel works from check-in to check-out made our stay outstanding. The hotel is off the beat and path not near the interstate. Check in was smooth and easy. The room was as advertised clean no smells or odors. Bed was very comfortable. Went down for the manager's hour so much better than any of the others that we have attended most serve watered down drink and chips not here. Monty the bartender was awesome. We are not big drinkers but this was a pleasant surprise. Breakfast was great, not good great don't miss it. All in all this property is one of our top five hotels. The manager has this hotels working like a well oiled machine. Great job.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank tig2811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, 6 August 2014
First, let me thank you for reviewing the Embassy Suites Louisville East. We work hard to earn your business, and certanily appreciate you taking the time to provide feedback. Im glad check in was smooth and easy, that is a priority for my front desk team. I will pass along your kind words to Monty, as well as our breakfast team. We look forward to you next trip to Louisville, see you again soon.

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 27 July 2014 via mobile

Excellent place to stay. Great atmosphere, the breakfast is unbelievably great and cooked to order. Like a five star hotel. Didn't have to check out until 12. The room felt like a touch of home, love this place. We'll be back!

Stayed July 2014, travelled with family
Helpful?
Thank Walter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, 5 August 2014
Thank you for your great review of The Embassy Suites Louisville East. We are glad you enjoyed yourself. We certainly try to make you feel at home. I am truly glad it was as well received as you say. We hope to see you on your next trip through Louisville.

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorktown, United States
2 reviews
5 of 5 bubbles Reviewed 23 July 2014

Best free breakfast I've ever had at a hotel. I always try to stay at an Embassy Sutes or Homewood Suites and this one was one of the best. Beautiful facility and clean! My two "knocks" are the HVAC was noisy each time it came on, and thank goodenss I had my GPS so I could find the place. But they were sold out so it can't be too hard to find.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, 5 August 2014
Thank you for taking the time to review our hotel. It is a goal of ours to always be your first choice when looking for lodging in Louisville. I am glad your great experience with us has made us your personal choice. We look forward to your next trip.

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimor, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 July 2014

Great place to stay despite the Police! Did not like seeing lots of local Police Officer eating free breakfast every morning. I believe that you offer this as a show of appreciation but it does not look good seeing them parading around every morning. I have been coming to this hotel for years and I have seen them every time. Maybe I will send a letter to the Police Department asking them about their policy on gratuities.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Deano P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Verl W, Manager at Embassy Suites by Hilton Louisville, responded to this review, 24 July 2014
Thank you for your review on TripAdvisor. I am happy so see that you like our hotel and keep coming back.

You are certainly correct in that we do invite the local officers in (on the weekends) to enjoy a hot breakfast on the house. These guys do so much for all of us day in and day out and this is just a small way to show our appreciation.

Thank you for staying with us, come back and see us!

Verl Wilder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Louisville hotels
East Louisville
Homewood Suites Louisville East
Central Business District
Embassy Suites by Hilton Louisville Downtown
Central Business District
The Brown Hotel
The Brown Hotel
#2 of 95 in Louisville
4.5 of 5 bubbles 1,782 reviews
Show Prices
Show Prices
Show Prices
East Louisville
Drury Inn & Suites Louisville North
Louisville Marriott East
#3 of 95 in Louisville
4.5 of 5 bubbles 469 reviews
Central Business District
Hilton Garden Inn Louisville Downtown
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Louisville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Louisville

Property: Embassy Suites by Hilton Louisville
Address: 9940 Corporate Campus Dr, Louisville, KY 40223-4032
Phone Number:
Region: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Louisville
#3 Family Hotel in Louisville
#3 Romantic Hotel in Louisville
#3 Business Hotel in Louisville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Louisville 3.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Ebookers, TripOnline SA, Hilton Hotels Direct, Booking.com, Hotels.com, Odigeo, Agoda, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Embassy Suites by Hilton Louisville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing