I have to admit....I have a bias towards IHG and Marriott brands for business travel, so when my traveling companions selected the Hilton Garden Inn at the Louisville Airport as the hotel for all of us to stay at while on a quick business trip, I was a bit dismayed. That changed quickly when I got to the Louisville Airport and called the front desk to ask that they send the shuttle to gather me and take me to the hotel. I was greeted very professionally and with enthusiasm by Dan at the front desk as well as the driver of the shuttle. Both were very friendly and pleasant and this treatment continued when I got to the front desk to check in. I could go on and on about how nice an experience it was getting into my room, but my rating should demonstrate that.
Once in my room, I was surprised again. Everything was clean, in its place and in good condition.
My room was comfortable and met all of my pre-checkin criteria. Love it when that happens!
The surprise continued when I went to breakfast at the hotel and encountered the same professional, friendly, welcoming attitude by all the good folks there.
I can say that the next time I'm in Louisville on business or for pleasure, this hotel will be high on my list if not in 1st place.
- Official Description (provided by the hotel):
- In an effort to improve the on property experience, our guest rooms will be undergoing renovations from January 9 - May 4, 2017. We apologize for any inconvenience that this may cause. Please don't hesitate to reach out to the front desk with any questions or concerns. Welcome to the Hilton Garden Inn Louisville Airport hotel. We are located in the airport corridor, five minutes from downtown. We are convenient to a variety of local restaurants, the corporate offices of Yum! Brands and attractions like Churchill Downs, the University of Louisville and the Kentucky Expo Center. Enjoy easy access to Interstate 65 and Interstate 264. Stay connected while traveling with complimentary WiFi throughout our Louisville, KY hotel. Feel at home with complimentary amenities including a 24-hour business center, fitness center, indoor pool and 24-hour airport shuttle service. The restaurant serves hearty cuisine for breakfast and dinner, and the 24-hour pantry offers beverages and snacks. Select from 9,000 sq. ft. of flexible function space for business meetings or social events. ... more less
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- Also Known As:
- Hilton Garden Inn Louisville Airport Hotel Louisville
- Hilton Louisville
- Louisville Hilton