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“Most Comfortable Bed in the City!” 5 of 5 bubbles
Review of Louisville Marriott Downtown

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Louisville Marriott Downtown
Ranked #9 of 95 Hotels in Louisville
Certificate of Excellence
Kentucky
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Most Comfortable Bed in the City!”
5 of 5 bubbles Reviewed 28 October 2013

I have stayed at the majority of the hotels in downtown Louisville but this was our first stay in The Marriott, it won't be the last. We were so impressed with the decor, the spaciousness of the room, and everything was sparkling clean. The pillows and bed are seriously the best!! Don't leave the hotel without trying Blu, the food was amazingly good, seafood risotto was sooo good!

Room Tip: We were on the 4th floor, midway down the hall, it was very quiet.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KentuckyLyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review, 1 November 2013
Dear Guest,

Thank you for sharing your comments and we are excited that you enjoyed our great beds in the newly renovated guestrooms. I will share your wonderful comments on BLU with our restaurant team and we look forward to seeing you in the near future.

Best Regards,

Paul Kliey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

826 reviews from our community

Traveller rating
    416
    295
    67
    31
    17
See reviews for
101
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436
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jacksonville, Florida
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 October 2013

This is the second time I have stayed at this hotel for business. It's a perfect hotel for events, business, and could serve well if you were in town for a U of L basketball game. The rooms are spacious, beds are comfortable, and you have several dining options. I also love that a Starbucks is in the hotel! Personally, the one thing I love about this location is the coffee service you can get. If you go into the hotel bar right next to the Blu Restaurant simply sit down and ask for the coffee service. You will get a great cup of french press coffee accompanied by chocolate shavings, cinnamon sticks, sugar stick, and and a lovely creme. It basically makes the coffee like a desert and it's wonderful! It's a great atmosphere to relax in and enjoy the drink of your choice and on some nights they have chill live music. There is also a Champions Sports Bar in the hotel if you happen to need to be near a TV for that can't miss sporting event.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grant H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review, 1 November 2013
Dear Guest,

Thank you for staying with us during your recent business trip and we are thrilled that you had a great stay and were able to experience wonderful food and beverage in our restaurants. We are excited that you enjoyed your time for business but you are correct and that we are centralling located to the KFC YUM center for U of L basketball and concerts and just steps from 4th Street Live and the eclectic NULU district for original dining options and galleries. Please come back and stay with us again when you have more time on your schedule to get out and experience these great attractions.

Best Regards,

Paul Kiley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor, Michigan
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 24 October 2013

Stayed for a conference. Great location and close proximity to everything downtown. Rooms were clean and lobby staff was helpful. Had a bad experience with valet requiring a printed receipt showing valet charge had been paid. Was not comfortable leaving printed copy with personal information. Valet staff were not friendly. Overall stay was good and would stay again when in the area for business.

Room Tip: ask for end of hallway room.
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank cubusinesstraveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review, 1 November 2013
Dear Guest,

We were happy to see that you enjoyed your stay during your recent conference and that you were able to relax in our newly renovated guestrooms. I have shared your commments regarding the valet with our parking manager and we appreciate you taking the time to provide us with feedback for continuous improvement of our service execution.

Best Regards,

Paul Kiley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, OH
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

This is a very nice Marriott. We were not in the hotel much (we were in town for a concert at the Palace and to hang out at 4th Street Live before and after the show. Hotel is easily walkable to/from both those places) but were very happy with everything during the time we were there. Very friendly lobby staff. Nice, relaxing, easy stay.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dustbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review, 1 November 2013
Dear Guest,

We are pleased that you chose our hotel for your concert trip to the Palace. We are also glad that you enjoyed the central location of the Marriott and were able to get out and see more of the city during your stay. We will share your comments with our team at the hotel.

Best Regards,

Paul Kiley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

We stayed here for 4 night this past week and our stay was perfect. The hotel is right in the heart of Louisville and walking distance to many restaurants and bars. Ours hotel room was a little small but very comfortable and clean. We ate a delicious breakfast everyday in the restaurant downstairs. Great location, amenities, and staff. Must stay.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rick11nyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review, 22 October 2013
Dear Guest,

We are glad that you had a great weekend in Louisville and were able to spend some time in the hotel restaurants as well as getting out to see the city. Please come back and see us soon. We will share your commments with our team at the property.

Best Regards,

Paul Kiley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panora, Iowa
Level Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

Nice hotel in a great location. Good staff, bars etc but the bed, o my you could drop a rock off of it and it would put a hole in the ceiling. way way hard. We had a nice corner suite. good layout for us. but I don't know what's up with the bed, maybe people like sleeping on a 4x8 sheet of plywood. but all in all is a nice place if your not worried about waking up refreshed. But don't get me wrong this is a very nice hotel, other then the rock hard bed.

Room Tip: well, if your used too a jail cell hard bed you will be fine
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wego1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review, 21 October 2013
Dear Guest,

We appreciate your feedback and are glad that you enjoyed your time with us and the warm service from our hospitality team here at the hotel. I have shared your comments regarding the firmness of the bed with our housekeeping team. Thank you for taking the time to providie us with your comments.

Best Regards,

Paul Kiley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 October 2013 via mobile

I flew into Louisville to help out with a family matter. I'd never been to Louisville before so I wanted to be centrally located to things in walking distance. The hotel and staff were fantastic. They have me a late check out without charging me. The fitness center is a full fitness center with all the equipment you'll need. The ONLY complaint I have is the $15.00/day wireless Internet charge. We had record rainfall when I stayed there and any sightseeing plans were home so I chose to get some work done online only to find I had to pay daily for access to the Internet. For the cost of the room, Internet should be free.

Stayed October 2013, travelled solo
Helpful?
1 Thank Kimberly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDFLM, Director of Sales at Louisville Marriott Downtown, responded to this review, 21 October 2013
Dear Guest,

We are thrilled that you had a great stay with us and we will share your comments with our team here at the Marriott. Please come back and see us soon.

Best Regards,

Paul Kiley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Louisville Marriott Downtown

Property: Louisville Marriott Downtown
Address: 280 West Jefferson, Louisville, KY 40202
Region: United States > Kentucky > Louisville > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Louisville
#7 Romantic Hotel in Louisville
#7 Business Hotel in Louisville
#17 Family Hotel in Louisville
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Louisville Marriott Downtown 4*
Number of rooms: 617
Official Description (provided by the hotel):
The newly-renovated Louisville Marriott Downtown is ideally located in the heart of Louisville, connected to the Kentucky International Conference Center via a skywalk, and is nearby many of Louisville's premier business and leisure destinations including the KFC YUM! Center, the 4th Street Live entertainment district, the Muhammad Ali Center, the Louisville Slugger Museum, and Churchill Downs. Guests staying at this 4-star hotel enjoy the luxurious amenities including an onsite Health Club, Indoor Pool, and Concierge Lounge with VIP service. Champions Sports Bar and Blu Italian Grille are onsite for delicious dining options for dinner, or start your day off with a signature Starbucks Coffee. Choose the Louisville Marriott Downtown for your next trip to Bourbon Country. ... more   less 
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Also Known As:
Marriott Louisville Downtown Hotel Louisville
Louisville Marriott

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