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“Clean, comfortable, quiet - what more can you ask for?”

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Residence Inn Louisville Downtown
Ranked #36 of 98 Hotels in Louisville
Certificate of Excellence
Reviewed 23 June 2013

I was in Louisville for a business meeting in June 2013 and looked for a place with a fridge and microwave.I stayed at the Downtown Residence Inn and was extremely happy with my selection. The check in was quick, friendly and easy. The room was clean, comfortable and quiet. The work space was plentiful. I moved some chairs around to work at the table instead of hte desk, and had no difficulty doing so. There were electrical outlets convenient to both. Having an ice maker in the room sure beats needing to go to the lobby any place else to get ice. The bed was comfortable, the AC worked well without a lot of noise and the bathroom was kept clean. Iam a fairly picky traveler and my only suggestion is placing another trash can by the desk.
The included breakfast was plentiful with a large variety of things even for people with diaetary restrictions. The coffee was fresh all day.

  • Stayed: June 2013, travelled on business
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Thank use_2_love_2_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 25 June 2013

West Orange, New Jersey,
Thank you for staying with us during your recent business trip to Louisville.
We are so glad to hear that our hotel was a perfect fit for you and hope to see you again in the near future.

Warm regards,

Mark Kirsch-GM

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182 - 188 of 255 reviews

Reviewed 23 June 2013

Spacious room with kitchenette, table, work desk, sitting area separate from bedroom. Parking is an additional $10 per day. NOT in the heart of downtown, however a FREE circulation trolly runs about every 15 minutes and picks up/drops off across the street.

  • Stayed: June 2013
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1  Thank Angela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 25 June 2013

Angela,

Thank you for staying with us during your recent trip to Louisville and taking the time to let us know how we did. My staff and I look forward to serving you again in the future.

Warm regards,

Mark Kirsch-GM

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Reviewed 18 June 2013

We called ahead to tell reception staff that we would be arriving very late due to severe flight delays. When we finally arrived at 3:45am, we were met with a warm, friendly greeting and immediately handed our room keys - fastest check-in we ever had.
The room was comfortable and up to date with small kitchen, large couch, good size work desk and chair with very good lighting. The bed was very comfortable. Our room was facing route 65 and also facing some construction across the street but only once did we actually notice some road noise - usually it was quiet. I expect when a building is erected across the street it will completely block any road noise from the highway. We really appreciate the free Wi-Fi. Breakfast was complimentary and had a nice selection of hot and cold. I liked their coffee!
Parking (for a fee of $10) was a breeze and very convenient.
The hotel is located at the edge of the downtown area and very convenient to everything in the downtown area. Also a quick ride to Bardstown Road.
The staff is extremely warm, helpful, and friendly. It is a pleasure talking to them.

  • Stayed: June 2013, travelled as a couple
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Thank ViewontheHudson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 25 June 2013

View on the Hudson,

Thank you so much for letting us know how much you enjoyed our hotel and our staff.

It is truly our pleasure to serve our guest.

sincerly,

Mark Kirsch-GM

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Reviewed 9 June 2013

Hotel is very nice with updated rooms. Typical Residence Inn with a nice lay out and ample space. This location is kept extremely clean! Front desk staff was warm and friendly. Jenna went above and beyond and far exceeded our expectations with superior customer service! The location is ok....not quite in the heart of 'downtown', more of an 'up and coming area'. Wouldn't walk too far from the hotel at night. Overall, a very nice stay.

  • Stayed: June 2013, travelled with family
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Thank SamSpringHill_TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 11 June 2013

Sam,

Thank you for taking the time to confirm what we already know which is that Jenna is a Superstar! I'll be sure to pass along your great remarks along as I'm sure Jenna will be greatful to hear. Thank again as we hope to see you again in the near future!

Mark Kirsch-GM

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Reviewed 6 May 2013

We stayed at this property for three nights over Derby weekend. We have stayed at many Residence locations and have always liked the accommodations. For Derby weekend, we were just hoping for a roof over our head in a convenient location. Well, they blew us away at every turn. The staff attended to our every need. They had a special Derby breakfast buffet with drinks and a omelette station. We were greeted with a Derby gift in our room and they even had a photographer on Saturday morning taking our pictures. When we got back after the Derby, our pictures were on a counter ready for us (no charge!). We saw the same staff over and over again, day and night, so they were definitely working overtime but it never phased them. They were always cheery and helpful. The hotel is convenient to downtown locations and a short drive from everwhere else in the area. We will be back again for sure!

  • Stayed: May 2013, travelled with friends
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Thank awc007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 25 June 2013

AWC007,

We are so glad you stayed with us during the Kentucky Derby. It is our goal to leave our guest with great memories from this annual and world wide event. Hopefully we will see you again next year.

Sincerly,

Mark Kirsch-GM

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Reviewed 29 April 2013

Stayed here end of April and found the staff to be very helpful, friendly and had a caring attitude. I asked and was given an upgrade to the 2 bedroom suite as a gold elite member for the 2 nights we stayed here. The rooms were very nice and I must say the AC works VERY well, about froze me out of the bedroom since the t-stat is in the living room. My room sat along Preston St and I didn't have any noise problems. I drive a large vehicle and the parking was pretty tight to get it in & out when the lot was full. Room was clean and fresh except for the used shampoo bottle in the bathroom that housekeeping had missed, but after all, the ladies (and men) that do this job at any hotel are pushed to get the rooms done as fast as possible and often overlooked for the great job they do everyday.

Convenient location for downtown activities. The pre-derby festivities were taking place and there was lots to do. Lots of restaurants, bars and clubs within walking distance.

Would definitely stay here again.

Room Tip: Ask for room on Preston St side or back of building for a little quieter room
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  • Stayed: April 2013, travelled on business
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Thank Indy_Fan_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 25 June 2013

Indy fan man,

Thank you so much for taking the time to let us know how much you enjoyed your stay.
We hope to see you again in the near future.

warm regards,

Mark Kirsch-GM

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Reviewed 26 April 2013

I travel frequently in my Business travels calling on Military Bases throughout the Midwest US, and Its always nice to get back home. I live in Louisville, and every year my family and I get reservations at the Residence Inn, in Louisville to enjoy the Thunder Over Louisville Air and Fireworks Show and we have a Great time. Mr. Mark Kirsch, and his staff (special thanks to Maggie), make our visit unforgettable, and are very accommodating to all our needs. The rooms are spacious, clean, and designed very nice, and allowed us to visit with our other family members without crowding one another. I also liked the fact that the Hotel has upgraded to New Flat Screen HD Televisions. I would highly recommend this Hotel to anyone that would like to visit the city of Louisville. Thanks Mark, to you and all your staff!

Room Tip: Higher Rooms have less noise.
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  • Stayed: April 2013, travelled with family
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Thank Bob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 28 April 2013

Bob,

I'm glad to hear you and your family had a great time at our property over Thunder over Louisville and I will be sure to let Maggie know what a great impression she made. We hope to see you again next year.

Warm regards,

Mark Kirsch-GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Louisville Downtown

Address: 333 E Market St, Louisville, KY 40202-1219
Region: United States > Kentucky > Louisville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Louisville
#20 Family Hotel in Louisville
#33 Business Hotel in Louisville
Price Range: £96 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville Downtown 3*
Number of rooms: 140
Official Description (provided by the hotel):
The newly-renovated Residence Inn Louisville Downtown offers easy access to all the city has to offer - excellent shopping, the Louisville Slugger Museum, and Churchill Downs. Guest rooms feature luxurious bedding, free WiFi, plenty of workspace, and full kitchens with stainless steel appliances and granite countertops. Our pet-friendly property also offers complimentary hot breakfast and an evening manager's reception, as well as an indoor pool, whirlpool, and fitness room. ... more   less 
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Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Louisville Residence Inn

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