We stayed at this Hotel 4 weeks ago. The experience was very good. The person at the front desk 'Spencer' was especially kind and helpful. We tried to leave our review but my computer glitched and the review didn't go thru.
But Now,, we are here again. That should tell you something right there. 4 weeks later we decided to stay in Louisville again and settled on the Residence Inn downtown again.
We stay in Louisville quite often on business and have stayed at nearly every Hotel in the region. Our preferences our varied and there are many nice hotels in the Louisville downtown area..... But until last month we had never stayed at the Residence Inn downtown. Now it has to be one of our favorites. First of all, we don't pay anymore to stay here than we do at the Hyatt or the Mariott. BUT, We get at leat a Studio Suite with full Kitchen, Full size Fridge, Microwave, Toaster, etc....... there are 1 and 2 bedroom Suites as well but we have never stayed in these rooms. Breakfast in the morning is nice.
Most of all, and I can share this with everybody that travels or stays at Hotels frequently....... The property being nice is important....... But the people behind the desk make the complete difference in your hotel experience.
In our case it has been exceptional both times and we will be staying here again. The first time it was a fella named 'Spencer'.... The second time it was also a fella named ' Spencer'. Pretty sure it was the same guy both times as he took care of our concerns and even provided us with a large bag of ice both times to cool off our drinks after a long drive. FANTASTIC!
Would definitely recommend.
- Official Description (provided by the hotel):
- The newly-renovated Residence Inn Louisville Downtown offers easy access to all the city has to offer - excellent shopping, the Louisville Slugger Museum, and Churchill Downs. Guest rooms feature luxurious bedding, free WiFi, plenty of workspace, and full kitchens with stainless steel appliances and granite countertops. Our pet-friendly property also offers complimentary hot breakfast and an evening manager's reception, as well as an indoor pool, whirlpool, and fitness room. ... more less
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- Also Known As:
- Residence Inn Louisville Downtown Hotel Louisville
- Louisville Residence Inn