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Residence Inn Louisville Downtown
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Reviews (270)
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All reviewsfull kitchenslugger fieldtwo bedroom suiteliving spaceice makerlouisville downtownfront desk staffwalking distancewould stay here againcomfortable hotellarge bathroomparking garagefree breakfastbusiness travelerper nightconvenient locationchecking out
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Reviewed 24 April 2014

Stayed here for work with five others. The check in was easy. CAlled prior to arrival and was helped by Heather who was totally pleasant.

I am allergic to dogs and had to switch rooms when I noticed dog hair on the carpets. It was handled quickly.

Breakfast is good with many choices. Evening food was good as well.

The surrounding area was a little dirty and no place you could really walk to alone.

I would probably not stay here again.

Stayed: April 2014, travelled on business
1  Thank sunnysal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 25 April 2014

Sunny Sal,

Thank you so much for taking the time to let us know about your recent stay at our property as I do recall when your group checked in. I do apologize for the room mishap upon your arrival, but would respectfully disagree in regards to the location of our area. There is expressway construction going on to improve transportaion coming and leaving the city, but we are right on the outskirts of downtown in a great artistic area known as The NULU district full of museums, antique shops & great eateries being run by our local residents. i have made a mental note to discuss with my team to ensure every guest is extended better concierge service in regards to the lay out of our local area.

Thank you for your comments and your business!

Mark Kirsch-GM

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Reviewed 18 April 2014

I booked two room for the weekend of Thunder Over Louisville. We were traveling with 7 people and the regular suites we're perfect. Each room has a full kitchenette, a couch with a chez lounge that pulled out to full side bed, and a queen bed. There was plenty of space of everyone with 3-4 people in each room. The staff was always extremely friendly and helpful, especially Katie at the front desk. She even remembered our names upon check out! The location of this hotel is great. It's a bit east of the main downtown but once we parked the car in the garage we did not have to move it the entire weekend. Everything was in walking distance. Breakfast was delicious and included waffle irons, pancakes, sausage patties, scrambled eggs, oatmeal and various breakfast pastries and cereal.

  • Stayed: April 2014, travelled with family
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Thank gryffindorg33k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 22 April 2014

We are so glad to hear how much you enjoyed staying at our property over the Thunder over Louisville event and i will be sure to let Katie know her hospitality was much appreciated.

We hope to see you again next year!

Mark KIrsch-GM

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Reviewed 31 March 2014

We stayed at the Residence Inn Downtown Louisville this past weekend and all I can say is this place is CLASSY! From the moment you walk in to the lobby until the time you check out, you feel first class. I loved the layout of the suite. There were 4 of us and we comfortably stayed in a Studio Suite. The kitchenette had a full size refrigerator, microwave, 2 stove burners, and a dishwasher. My daughter said the sofa bed was the most comfortable sofa bed that she has slept in. We were able to enjoy the indoor pool and hot tub which was very relaxing. The continental breakfast was stocked with make your own waffles, scrambled eggs, biscuits and gravy, pastries, oatmeal, with juice and coffee. We went to the Louisville Bats/Cincinnati Reds exhibition baseball game. The hotel is only a block a way which was very convinent. We would definitely stay here again. Thank you Residence Inn!

  • Stayed: March 2014, travelled with family
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1  Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 3 April 2014

Melissa,

Thank you for taking the time to let us know how much you and your family enjoyed your stay.

My staff and I truly appreciate your feedback as it is our goal to make every guest stay a memorable one.

We hope to see you again in your future travels.

Warm regrads,
Mark Kirsch-GM

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Reviewed 21 March 2014

This was a wonderful experience .from check in to check out . The staff was great from the manager to house keeping . Any questions I had they were prepared from great dining to great night life. They had maps and were very sweet .So if u have a trip planned to Louisville ky . Planned. THIS IS THE PLACE TO STAY!!!!

Room Tip: Stay in front side of hotel due to noise in rooms close to upper parking deck
  • Stayed: March 2014, travelled on business
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1  Thank DannyStrickland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 24 March 2014

Mr Strickland,

Thank you so much for taking the time to let us know how much you enjoyed your stay. It truly is our goal to make sure every guest has a great stay.

We look forward to seeing you again soon in your future travels.

warm regards,

Mark Kirsch-GM

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Reviewed 24 February 2014

Had to come into town for family member having surgery. They day of the surgery was a very long and tiring day. We came back to the hotel to a wonderful Free comfort food dinner! Thank you! We will stay at this hotel again. It brought a pleasant end to a stressful day. Thank you again!

  • Stayed: February 2014, travelled with family
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Thank GLioness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 25 February 2014

Glioness,

We are so glad to hear that you were able to relax at our property after a stressful day.

We hope to see you agin in the near future and as always thank you for your business!

Mark Kirsch-GM

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