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“Great Customer Service”

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Homewood Suites Louisville East
Ranked #1 of 97 Hotels in Louisville
Certificate of Excellence
Lawrenceburg, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Customer Service”
Reviewed 12 August 2014

This hotel has the friendliest staff I have ever encountered in my years of travelling. They make sure you are well taken care of. It's a safe area with restaurants, a supermarket, nail/hair salon, and wine store within walking distance which was great for me. The pool was super clean and the breakfast was good. Easy access to the interstate and 20 minutes from downtown. The rooms had a comfortable clean bed, a nice desk and well appointed kitchen. I didn't have a bathtub so if you want that, ask.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Wanda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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643 reviews from our community

Traveller rating
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    102
    23
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Delaware, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2014

I stayed here for the first time when I had a horrifying experience at the Holiday Inn on South Dixie Highway. I literally ran from that hotel and Homewood was the only hotel close that had a room. Since that time, every time I visit our Louisville branch, I request Homewood Suites, even though it is 17 miles from our office. The hotel is quiet, clean and very comfortable to stay in. I won't stay anywhere else when in Louisville!

  • Stayed August 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
3 Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panora, Iowa
Level 4 Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 August 2014

I like Homewood suites. This is a very clean property and well maintained. The place was full the Saturday night we where there with boy BB players and such. But I couldn't hear a peep out of them. Location is just a bit off the beaten path in a nice quite shopping area. Jason's deli right next door which has good food. We will be back at the Hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Wego1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Downers Grove
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 August 2014

This hotel was really nice, the furnishings were modern and comfortable, the bed was great, the rooms have almost a full kitchen with a sink, two top gas stove, full size fridge and a dishwasher. The hotel has breakfast included which was really good, hot meals every day. They have happy hour with $1 beers, and dinner is served each night as a buffet all included in the price for the room. Everything was clean, the service was excellent. I will for sure stay here again if I travel to Lousiville.

Room Tip: I am not sure there is a bad room in the building but I did like the east side view over the pool fr...
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Josephine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surprise, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2014

The staff was both friendly and helpful. You could tell that there was a great deal of pride taken by the team at the hotel as it was clean and the service was far beyond my expectations. Will definitely be staffing here again on future business trips.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Shaleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nevada, Missouri
Level 6 Contributor
119 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 28 July 2014 via mobile

We spent a scary day avoiding tornadoes/thunderstorms and we were ready to STOP. This Missouri girl is used to being at home with this kind of weather. This was a welcome haven for us. The receptionist was kind and helpful. The room was amazing. Clean well stocked and comfy. The breakfast was outstanding. Will definitely stay here again when traveling in this area. Also close to many fine restaurants. Will recommend to one and all.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Beth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bowling Green, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2014

There were 2 pickup trucks blocking 4 parking places and nothing was done about this. Also, there were children playing in the business office and the door was kept open with a trash can and I brought this to the attention of the front desk and nothing was done about it.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Stacy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites Louisville East

Property: Homewood Suites Louisville East
Address: 9401 Hurstbourne Trce, Louisville, KY 40222-5233
Phone Number:
Region: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Louisville
#2 Business Hotel in Louisville
#6 Romantic Hotel in Louisville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Louisville East 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Homewood Suites Louisville East Hotel Louisville
Homewood Louisville
Louisville Homewood Suites

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