I've stayed here 3 times over the past year. The hotel and staff are getting worse and the price has been going up every time. Doesn't make sense. The wifi is practically unusable. Lots of shady characters lingering around or staying here. Limited amount of electrical outlets. (working ones are hidden behind the bed and TV stand) None near the computer desk. Of the limited outlets about half don't work. My room was tiny. I tried to check in a couple of hours before their 4 PM check in time which I thought my Diamond status with 80 plus stays for the year would allow. Lady at the front desk said no rooms were available. So they must have some really slow or bad housekeeping if that's the case. Would have thought she'd get a room cleaned. But she made no effort to help. Just acted like she was at the Ritz Carlton. And this is not the Ritz.
- Official Description (provided by the hotel):
- We offer a free morning paper (The Wall Street Journal), deluxe continental breakfast including waffles and biscuits and gravy, free local calls, fax and copy service, computer access, free wireless internet, indoor heated swimming pool, video arcade and Fitness center,interior and exterior access rooms, Luxury suites and superb concierge services. We also have plenty of meeting and party space available. ... more less
- Also Known As:
- Quality Hotel Louisville
- Quality Inn Louisville
- Louisville Quality Inn