As we have never stayed at a Quality Inn we thought we would give it a try. NEVER AGAIN! ONE BAD experience has made it so we will NEVER stay in another one anywhere. While making reservations we had to pay more for a NON smoking room and we were told yes this facility had an indoor heated pool. Upon arrival of checking in, we noticed the "filth" and trash around the exterior grounds. The front desk staff was new and rather clueless. We checked in and our room was evidently a smoking room (again not what we reserved and paid for). We returned to the front and they did move us, however the new room as it didn't smell of smoke had a different unidentifiable
odor. The room was filthy. The pool was FREEZING and unkept. The game room, while it had a pool table, it is rather difficult to play pool with broken cue sticks.
We like to travel and in most cases we will take long weekends and stay in a hotel, we will NEVER stay in another
Quality Inn again.
- Official Description (provided by the hotel):
- We offer a free morning paper (The Wall Street Journal), deluxe continental breakfast including waffles and biscuits and gravy, free local calls, fax and copy service, computer access, free wireless internet, indoor heated swimming pool, video arcade and Fitness center,interior and exterior access rooms, Luxury suites and superb concierge services. We also have plenty of meeting and party space available. ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Louisville
- Quality Inn Louisville
- Louisville Quality Inn