We stayed here the weekend of the Derby. Despite the fact that it is an unbelievably busy weekend, we had great service the entire time. Every single staff member went out of their way to really make our weekend perfect. When we checked in on Thursday, our TV wasn't working. It was late so we waited until the next day to say something. Not only was it immediately fixed, but they also took $50 off of our bill without us even having to ask. Stuff happens. To me, what makes a great hotel is when they go out of their way to take care of any issues. We will definitely be back for the 2015 Derby.
- Official Description (provided by the hotel):
- Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Louisville Hotel Louisville
- Louisville Hyatt Regency
- Hyatt Louisville Ky