We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Family Vacation with a location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hyatt Regency Louisville
Ranked #10 of 95 Hotels in Louisville
Certificate of Excellence
GreenLeadersSilver level
Phoenix, Arizona
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Family Vacation with a location”
Reviewed 27 June 2014

My family and I stayed at the Hyatt Regency in Louisville and it was a good stay. We were there for 3 nights 24-27. This hotel has nothing special about its features. The location is what is best about the hotel you are centrally located to all of the museums louisville slugger, Muhammad Ali, Kentucky science center, and of course Fourth St live. All of the above are within walking distance of the hotel. The actual rooms of the hotel are old but have modern furniture. We stayed on the 10th floor had a view of the convention center which is right across and a nice courtyard diagonal. Not a bad view and if you look down the street between the buildings you could see the Ohio River.
However, the rooms are a bit small and the bathroom is even smaller. The pool is located on the 4th floor nothing special and every time we went no one was in there. There also tennis courts on the outside of the pool area. The fitness center on the first floor was good with plenty of equipment and wasn't crowded when attempting to workout. Overall,it wasn't the best but definitely far from the worse. The location is the best feature of the hotel.
When dealing with parking you can park in the garage for 10.00 a night or park on the street for free at a meter after 6pm but you will need to feed the meter at 7am. If that doesn't work you can also go to a garage across from the Hyatt/Marriott parking garage and pay 5.00. The wifi was complimentary.
While my family and I was there we did not utilize the front desk staff but every time we walked pass they were definitely enjoying one another's company. We utilized the web check in/out.
Pros:
-location
-clean room

Cons:
-rooms are outdated

Overall, a good stay for the location but I did expect a little more with the decor for a hyatt Regency.

Room Tip: Any upper floor would be nice if you wanted to look out and enjoy your surroundings
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tish65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,274 reviews from our community

Traveller rating
    598
    426
    155
    63
    32
See reviews for
196
252
53
578
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (176)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Howell, Michigan
Level Contributor
324 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 26 June 2014

This was a nice property with very good customer service and a great location. The rooms are comfortable, if a bit older. The bathroom is pretty small. Only major annoyance with the room was that there are no outlets on the lamps or anywhere near the nightstands. There was only a power strip at the desk where we charged our phones.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WCG_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio, United States
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 June 2014

This hotel was reasonably priced, and very nice with regard to accommodations. However, where this place really gets its rating is location and service. The building is right next door to Fourth Street Live. The staff is super helpful and very accommodating.

Room Tip: Ask for a high floor with a river view.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joehabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shepherdsville, Kentucky
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2014 via mobile

This is by far the best hotel experience I have had. My girlfriend and I books the romance package for our night out. Great customer service, from bellhop to room service, to the desk clerks! One of the very few rooms in Louisville that still allows smoking but thanks to their upgrades, couldn't smell any smoke even after smoking all night (have since quit smoking and went to v2 ecigs). Highly recommend!!

Stayed March 2014, travelled as a couple
Helpful?
Thank syamaha022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaithersburg, Maryland
Level Contributor
201 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 June 2014

The hotel has been remodeled, but there are some remaining unmodernized elements like bathtubs and tile. The rooms are spacious. The location is fairly central so that city sightseeing is within walking distance, and the visitor's center is right next door. Every staff member I encountered was friendly and helpful.

Stayed June 2014, travelled with friends
Helpful?
1 Thank Sally L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 June 2014

Great if you're in town for a Louisville basketball game or need easy access to the convention center - or you're just exploring Louisville! In the middle of their downtown area, just a block away from 4th Street Live which is a fun, albeit tourist-y, bar area complete with the PBR Bar and its mechanical bull. A lot of dining options in the area and walking distance to the KFC Yum Center.
Rooms are nice - what you expect for the price - the bathrooms are clean and the towels were fluffy. No robes but we called for them and they came right away. If you have AAA membership (and other applicable memberships), the breakfast buffet at Sway will be free and it will be delicious and you can have pancakes or waffles (maybe eggs too) made to order. There is also a bar that I did not frequent but the boys did and they quite enjoyed it so perhaps worth checking out.
It was a bit loud sometimes in the hallways at night and it didn't bother me but it might bother others. You can valet or you can self park - the Hyatt will give you a little card with directions (Turn right on 4th, right on Market, right on 3rd, right on Jefferson, take immediate left into Hotel Parking entrance). A lot of one ways as can be expected in downtown areas.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AyakaFaithS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee
Level Contributor
246 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 16 June 2014 via mobile

I have stayed at the Hyatt Regency Louisville several times and feel the need to share the pros and cons of my many stays.

PROs
Location: If you are going to Louisville to take advantage of 4th St. Live and other downtown attractions, this is the perfect hotel for you. It is situated a block away from where the street gets closed off for concerts, a variety of restaurants, etc, which means you can either walk right out your door to the action or even see quite a bit from your room if you're on that side of the hotel. If you don't like noise, ask when you're checking in if there will be a concert. If so, ask for a room facing the other direction.

Customer Service: Hyatt is usually good in this area, but Louisville tops them all. Whether it was a room request, a parking issue, a restaurant suggestion, or just a friendly welcome back at the end of a long day, this Hyatt crew was amazing. The people in my large group felt the same way.

The Rooms: As always, the Hyatt bed is firm and comfortable with ample plump pillows, and most of the rooms have great views of either the city or the river. They have positioned the bed in many of the rooms to face the window, which provided for me a glorious sunrise to wake up to in the morning. It was a clean, though sparsely furnished room.

CONs:
The Rooms: I tend to judge a hotel by the bathrooms, and while this Hyatt has done its best to renovate within the parameters given (it's not a new hotel), there are a couple of things they could improve. Mainly, they could provide better towels. I was surprised by the thinness of the towels provided for me, especially since most Hyatts have upgraded in this area. The shower is in an older tub with an older shower head, but the water pressure was fine, even on the top floor, and it was clean. This is no fault of this particular Hyatt, but the amenities provided are Hyatt's new-ish scent, which smells much like the soap from a roadside motel. No longer do they have the distinctive White Ginger products. Bring your own soap if you can. They do provide toothpaste, and they brought me a robe upon request.

About the room, I mentioned before that it was sparsely furnished. With the new bed arrangement, there is a massive area with nothing. It feels empty, not homey. Their chairs, both desk and arm, were older and worn. They would be fine in most hotels, but this is a Hyatt Regency.

The Small Things: As a Hyatt Regency, it should have a Regency Club. But it doesn't. If it does, it wasn't offered. Instead, they do offer snacks and drinks every afternoon in the lobby, which is a nice touch.

Not such a small thing is the missing jacuzzi. They used to have one but took it out. It's nice to sit in a hot tub after a long day out on the town. Others in my large group were similarly disappointed.

I would also expect a large downtown hotel to have a spa of some kind. I wanted to book a massage, as I do most of the time I stay at a Hyatt, but the option was not available. I had to drive six miles away.

It's the little things that differentiate a luxury hotel from just a hotel. And the Hyatt Regency is just a hotel, albeit a good one. I would definitely recommend it. I have stayed there multiple times and will stay there again. It is clean, comfortable, convenient, and accommodating.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank elizarenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Louisville hotels
Central Business District
The Brown Hotel
The Brown Hotel
#2 of 95 in Louisville
4.5 of 5 bubbles 1,812 reviews
Central Business District
Embassy Suites by Hilton Louisville Downtown
Central Business District
Louisville Marriott Downtown
Louisville Marriott Downtown
#12 of 95 in Louisville
4.5 of 5 bubbles 849 reviews
Show Prices
Show Prices
Show Prices
Galt House Hotel
#26 of 95 in Louisville
4.0 of 5 bubbles 3,775 reviews
Seelbach Hilton
#18 of 95 in Louisville
4.0 of 5 bubbles 1,585 reviews
Central Business District
Hilton Garden Inn Louisville Downtown
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Louisville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Louisville

Property: Hyatt Regency Louisville
Address: 311 S 4th St, Louisville, KY 40202-2997
Region: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Business Hotel in Louisville
#17 Romantic Hotel in Louisville
#21 Family Hotel in Louisville
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Louisville 4*
Number of rooms: 393
Official Description (provided by the hotel):
Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Priceline, Odigeo, Hyatt Hotels Corporation, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hyatt Regency Louisville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Louisville Hotel Louisville
Louisville Hyatt Regency
Hyatt Louisville Ky

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing