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“HORRIBLE”

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Ramada Louisville North
Ranked #66 of 99 Hotels in Louisville
Reviewed 13 May 2014

I will never stay there again!! they over charged me, after i prepaid online they still wanted my card and charged me. so to be in a run down hotel for 16hrs and it cost $167 by the end of all the hidden charges!! nope never again, internet did not work! tub was dirty, hotel is not is good shape at all. i would not recommend this hotel to anyone, as a matter of fact i have several pictures of violations to be turned into corp. office ! oh did i mention I was in hotel management for years and now run property! So I am no stranger to this kind of work. Very disappointed!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Easytobook.com
Thank Bridget G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this reviewResponded 29 July 2014

Dear Bridget
I apologize that your experience was anything less than satisfying. Our goal is to not only
meet the needs of each and every guest we serve, but to exceed your expectations to make our stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Sincerely
Naresh Krishnani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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481 - 487 of 770 reviews

Reviewed 12 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Nancy B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this reviewResponded 29 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank romeeko
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this reviewResponded 29 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 May 2014

We booked this hotel for the 2014 derby. It was the most affordable option we could find. All hotels were charging considerably more at this time. The out side of the hotel was NOT impressive but I was very surprise with the rest if the hotel. The lobby and FREE continental breakfast area was newly renovated and beautiful. Also, there is a Mexican restaurant located in the hotel which was a big bonus for us. We were able to enjoy the bar area while waiting for the rest of our group to get ready to head out for dinner. Our room was clean and also updated. It had a microwave and small refidgerator that were utilized. We will absolutely book this hotel again.

  • Stayed: May 2014, travelled with friends
    • Value
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Thank Luxsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this reviewResponded 29 July 2014

Thank you Luxsmom!! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely
Naresh Krishnani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

We stayed at this hotel during Derby weekend in Louisville. What a disappointment! The property was run down and felt unsafe. Outside doors were missing enabling anyone to have access to the general areas and directly in front of any room. Our room appeared clean but the vanity was leaning and toiletries fell to the ground after rolling off. We paid aprox $400 per night for this hotel. We truly felt ripped off.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
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Review collected in partnership with Ramada
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this reviewResponded 29 July 2014

Dear Kim

I apologize that your experience was anything less than satisfying. Our goal is to not only
meet the needs of each and every guest we serve, but to exceed your expectations to make our stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Sincerely
Naresh Krishnani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Becky D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this reviewResponded 29 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 April 2014

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Kirk E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this reviewResponded 1 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Louisville North

Address: 1041 Zorn Ave, I-71 Exit #2 & Zorn Avenue, Louisville, KY 40207-1047
Phone Number:
Region: United States > Kentucky > Louisville > East Louisville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 99 Hotels in Louisville
Price Range: £63 - £428 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Louisville North 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Ramada Downtown North Hotel Louisville
Ramada Hotel Louisville
Ramada Louisville
Ramada Hotel Downtown North
Louisville Ramada

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