Clean basic room , only complaint is very small bathroom. Decent part of town, would stay here again for same price
The title says it all, except for the fire on our last night but thats a different story and completely outside the realm of control when providing a pleasant hotel experience.
Upon check-in we found out that even though we were told our request for 3rd floor rooms would be no problem, we had several rooms on the lower floors with motel style rooms.
This is completely understandable ONLY when it is disclosed as a possibility when booking the reservation, especially considering that we specifically informed the desk staff that we would find other accomodations if necessary because we required the added security of Hotel rooms where the unit's door is NOT accessible to the outside of the building.
The clerk had no patience for my questions and simply stated that they were booked up.
We reserved the Executive Suite and loved all the extra room we had. Front Desk Staff was not very friendly, but did not have to interact with them much. Room could have been cleaner, there were several hairs in the bath and along the shower walls that were not mine. Stains on the chair and couch as well as the carpet. Bed was clean though and comfortable. Was worth the money, would stay again