My husband and I go to Louisville often. This is our favorite Residence Inn due to the convenience and due to the staff. Yvette is the housekeeping manager, and she is beyond AWESOME! She is so warm and welcoming, and if you have any concerns or problems, SHE, herself, takes care of it. I've been coming to this hotel for 4 or 5 years now, and they take great care of us. The manager, Kristin, is super easy to deal with, Sam and Ron are my favorites at the front desk, Brenda in the breakfast area is super pleasant and just won an award for best service and Yvette is kind, helpful, gracious, warm and just wonderful! I am disappointed with the internet service, but I heard Kristin was working on that. It logged me out the entire time I was on it in their lobby--very frustrating. But, besides that, I can't rave enough about this hotel. The location is excellent to PF Changs and the mall. There's a Walgreens right behind the hotel and there is a shopping mall a few miles down Shelbyville Road. I wish they had a gym in this hotel, but they were very graciously provide you a pass to a gym 3 or so miles away. Thanks Kristin--you are an excellent manager and the service goes from the top down with people like you and Yvette!!
- Official Description (provided by the hotel):
- The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Louisville East Hotel Louisville
- Louisville Residence Inn