Unless you are looking for a "love shack" for an HOUR AT MOST, STAY AWAY!!! FILTHY, DISGUSTING, WATER FROM UPSTAIRS BATHROOM RAN DOWN THROUGH THE CEILING INTO BATHROOM AND OVER MICROWAVE/FRIDGE, CARPET WAS BLACK, HEATER/A.C. UNIT DIDN'T WORK, SECURITY DOOR WAS NOT LOCKED AFTER DARK, CRUMBS ON FLOOR, DOG FOOD ON FLOOR, FURNITURE LOOKED AS IF IT WAS FROM GOODWILL, PILLOWS WERE AWFUL, the list goes ON and ON! If this room were booked by ME I would have checked Trip Advisor FIRST and would have NEVER stayed with the reviews submitted. Hopefully my review deters ANYONE else from making the HORRIBLE mistake of staying here. If you do, GOOD LUCK getting the front desk to help you resolve the matter! Very uncaring that we had problems; They told us to wait until 9 and they'd let us use a different room to get ready for our meeting. We didn't get into the room until late, if we weren't exhausted and would of noticed these things before we passed out we would have immediately left. When we called back to the front AT 9 t a.m. they acted SURPRISED that we were calling back and still requesting a different room to get ready in!!! After getting a run around we finally just packed up and left. We will dispute the charges and have made a formal complaint with the corporate office.
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- Also Known As:
- Days Inn Hurstbourne Hotel Louisville
- Days Inn Louisville
- Louisville Days Inn