OK, I did let Priceline book me into one of the deep discount deals and took the cheapest one I could find. So, maybe I deserved what I got. But if I was Priceline I wouldn't want to be associated with this particular hotel.
Let's list the good things first. The room itself was clean. The bed comfortable. And 2 out of 3 of the managers were pleasant people.
As for the third manager, even though we had already fully paid for our room, when I called to say that we had been delayed and that it would be after midnight before we arrived (because I had heard that Priceline rooms aren't always held after that), he told me that he would only hold it till 1:00 AM. Fortunately when we arrive a few minutes after 1 the new manager had no such problem. As I said, the room itself was clean, but the public spaces are not. The carpet is so worn that one can hardly push the luggage cart down the hall. The smell of cigarette smoke is so strong that it permeates the hallways, even outside supposedly NO SMOKING rooms. The wallpaper is not just pealing off the walls, it appears to have been ripped off in places. The ice machine on the 3rd floor did not work; there is none on the 2nd, so one has to go all the way to the lobby for ice. The air conditioner did not work and has broken control knobs. I opened the window and found that it had no screen. The batteries in the remote were shot. The pool, which is not located near any rooms, is only open from 10 AM to 10 PM. The breakfast consists of nothing more than danish, toast and cereal.
The location is convenient to things on the east side of town for those travelling through on I-64. There was some road noise, but it was not excessive.
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- Also Known As:
- Days Inn Hurstbourne Hotel Louisville
- Days Inn Louisville
- Louisville Days Inn