We went around 1:45 on a Saturday, after the lunch hour crowd had thinned out. We were seated immediately, and it took nearly 15 minutes to have a waitress even approach us (the host had to go get her). She took our orders, and 15 minutes later she comes back to tell my fiance that they are out of his choice, and he needs to make another order. She then disappears for the rest of the meal.
He had to go to the bar to get his own beer (the one he had placed an order with her for) bc she could not find the time to go and bring it to him. I had to flag down the host for a refill on my diet coke. When the busser finally brought our food out, it was ok.
She finally reappears to hand us the check and is not hasty in processing the order. WORST. WAITRESS. EVER.
I understand it was a Saturday at Newport Aquarium, but the restaurant was not busy due to the late lunch. I will NEVER be back there or to any other of their chains.
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