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“Avoid this "Hotel"” 1 of 5 bubbles
Review of Derby Inn & Suites

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Derby Inn & Suites
Ranked #4 of 4 Hotels in Nicholasville
Parma, Ohio, United States
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Avoid this "Hotel"”
1 of 5 bubbles Reviewed 2 January 2014

** Disclaimer: We are not picky people, and I don't complain about many things (you can tell from my other reviews)***

We stayed here out of sheer necessity. We had originally had hotel reservations at the Holiday Inn, but had to switch hotels due to unforeseen pet plans. Our dog had to travel with us, and we chose this hotel because it was "pet friendly." Upon booking the hotel I had called the hotel to see if I could get an early check in because we had to be at the wedding at 4pm and were traveling from out of town, had a baby, and a dog to settle in. The woman at the front desk said it would absolutely be no problem.

It was a problem, and so was everything else. We arrived at 2pm (I think check-in was at 3.) There wasn't a single room ready for early check in. There were only 2 women working and they were extremely aggravated that I had asked for early check in (the woman I spoke to originally must not have relayed my request.) We waited until 3pm for a room that was ready along with several other people waiting for rooms to be ready at check-in time.

The room was decent size, but the shower had rags left in it from the previous occupant, and the sheets were like paper. There wasn't a fitted sheet, only two flat sheets and a quilt that had stains and cigarette burns in it. The floor had nails poking out of it, and I refused to walk in my bare feet anywhere in the room, and I walk everywhere barefoot. The room just felt dirty.

To top it all off, our dog ended up getting fleas from the room, and I was terrified of having my baby touch anything there. We definitely did not get what we paid for.

Room Tip: No room is a good room here
See more room tips
  • Stayed September 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank TamaraLLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 reviews from our community

Traveller rating
    10
    10
    24
    17
    29
See reviews for
34
13
11
22
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 January 2014

Rooms, staff, beds were great. We stayed in a much more expensive hotel and wished we stayed here whole time. Sean the manager was awesome. I will stay again. Stayed on business. We will book again Terri

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank terrimitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prattville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 December 2013

We booked two non-smoking rooms--too bad one of them turned out to be the "smoking" variety of non-smoking rooms. When bringing this to the attendant's attention, we were told it "wasn't so bad." Also, the wall was paper thin and easy to hear the ongoing conversation next door about avoiding the "po po's" at 1 am. Beyond that, the rooms overall just were not clean and kept well, with what appeared to be water-logged coffee bags left on the tray since who knows when in one room along with a water-logged floor in the corner and a non-functioning main light by the bed in the "smoky" room. Perhaps management would benefit from checking out the room beforehand to see if someone really would want to stay in it.

  • Stayed November 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
2 Thank Morgan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Nicholasville hotels

Erie,PA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

Came down to visit with my daughter who attends Asbury University...I arrived very early in the morning and our room was not ready yet...The NEW manager Sean was very apologetic as our non smoking room.was not ready due to it being occupied...It was ok,we just stayed in the lobby,had breakfast,and enjoyed his company...As soon as housekeeping arrived,he sent them to get our room ready...I found him EXTREMELY pleasant,called guests by their first names,and genuinely cared about their stays...I was truly impressed with.him...He told us of all the new changes he was implementing since he had only been there for two weeks...Our room was pleasant,the bed was very confortable...the only thing I was displeased with was there were not any toiletries in the room...Our television was outdated,but we were there to see our daughter so it wasn't a problem...I WILL DEFINITELY BE STAYING AT THIS HOTEL AGAIN!!! Good job Sean,and keep up the good work you are doing!

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank missyjo369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Derby Inn & Suites

Property: Derby Inn & Suites
Address: 2149 Lexington Rd, Nicholasville, KY 40356-9702 (Formerly Howard Johnson Inn Nicholasville/Lexington)
Region: United States > Kentucky > Nicholasville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Nicholasville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Derby Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
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