We were pleasantly greeted upon our arrival by the Asst. General Manager, Brandon. He was the most helpful person I've ever experienced at a hotel while on vacation. He gave us great places to dine as well as directions to everything we wanted to see. The accommodations and services were very good but Brandon was the shining star this trip. And, it was just a very short distance to Hancock's of Paducah and shopping there was one of the reasons for the trip.