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“Ridiculous Management”
2 of 5 bubbles Review of Outback Steakhouse

Outback Steakhouse
Ranked #95 of 198 Restaurants in Paducah
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Kids, Child-friendly
Dining options: Dinner, Lunch, Full Bar, Highchairs Available, Parking Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Paducah, Kentucky
Level Contributor
246 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Ridiculous Management”
2 of 5 bubbles Reviewed 23 July 2014

Even after reading the reviews, we tried this particular Outback. We arrived about 30 minutes past opening on a Sunday (lunch). It took 15 minutes to get a drink order, even though our bloomin' onion was sitting on the table. Another 45 minutes before the entrees arrived and 2 of 3 of them were incorrect or to the wrong temperature. The meat was gristly and chewy (and NOT in a good way). We received no refills. The poor server was brand new. She had obviously not been trained and was way over her head. There were no managers around to help or guide her. It was a total of an hour and a half for lunch. Food was really bad.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

Visitor rating
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    18
    27
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Overland Park, Kansas
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“TRAIN YOUR SERVERS!”
1 of 5 bubbles Reviewed 20 July 2014

We were seated in front of another family who got their appetizers before we were even waited on for drinks. We had no silverware or plates when they brought the bread out. The waitress said "I have no control over that." WHAT? Then their bartender served the wrong drink, then the server brought out a second round of diet root beer only it was tea (then she admitted the tea was brought to another table so "you can have that if you want it" - WHAT? Then the manager came over and made the excuse that the sever was "over extended".. HUH? How about incompetent! Enough with the excuses. Then the server brought the wrong appetizer to another table and we overheard her tell them to just enjoy it. THEN... she brought our dessert of cheese cake to our neighboring table who JUST SAT DOWN...they declined. We think she was so inept that she didn't want to keep taking her mistakes back to the kitchen so she just gave it away to the nearest table. BIZARRE. The interior tables were scrunched together and had kids jumping up and down on their chairs two feet from us. This place is a "no go".

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JE814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benton, Ky
Level Contributor
46 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“and now we recall why its been years since we've been here.”
2 of 5 bubbles Reviewed 14 July 2014

Service was fine. Wait staff was fine. Ordered a medium well steak, blood spurted out when cut with a knife. It was a special "crab topped" steak. Sent it back and when it was returned they had burned the crab topping beyond being edible. Baked potato had more black spots on it than a dalmation. Sorry folks, for $55 we'll go back to Doe's or Logans, or anywhere.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 69Goatman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Missouri
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Outback at its best.”
5 of 5 bubbles Reviewed 26 June 2014

spot on....Good food and service
our server overheard it was a birthday and brought us
complimentary milkshakes.

Visited May 2014
Helpful?
Thank ThefactsOnly2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pakenham, Victoria, Australia
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great Ribs”
4 of 5 bubbles Reviewed 18 June 2014

These were the best ribs we have had in a long time, impressive. The staff were friendly and the service was prompt considering how busy they were.

Visited June 2014
Helpful?
Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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