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“Great Stay Coming and Going”

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Holiday Inn Express Hotel & Suites Paducah West
Ranked #7 of 29 Hotels in Paducah
Certificate of Excellence
Wisconsin
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Great Stay Coming and Going”
Reviewed 8 May 2014

Stayed at this hotel on our way to Tennessee from Wisconsin and then again on our way back home. Nothing but good things to say. Everyone at the front desk and Skeeter that took care of breakfast in the mornings could not have been nicer. As it is a newer hotel (July 2013 I believe)everything was in good working order and very clean. Our King room was very comfortable with plenty of room. Just off the interstate and easy to get to plus good restaurants near by. If we ever need a room in Paducah again, the HIE will be our first choice. Loved the cookies in the evening too!!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank perfectcats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary A, General Manager at Holiday Inn Express Hotel & Suites Paducah West, responded to this review, 14 May 2014
Great to hear you enjoyed your stays with us here in Paducah while on your trip! Our location is very convenient off the interstate and our small town does have some great options for dining. Of course one of the best things is, after dinner you can top things off with our fresh baked cookies! Thank you for staying! We certainly look forward to your next visit with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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213 reviews from our community

Traveller rating
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    3
See reviews for
81
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
Reviewed 6 May 2014 via mobile

Stayed at this property on the way home from Florida.Giovanni was at the front desk and he was great.He recommended a resturant (Rafferty's) which is very close to hotel.Room was a King and very spacious. The cool thing was the motion sensor night light in the washroom.Beds were very comfortable.The warm cookies and milk were a nice touch when we returned from dinner.Breakfast was very good and staff very friendly.We will make this a regular stop on our return travel from Florida.GREAT HOTEL

Stayed April 2014, travelled as a couple
Helpful?
Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary A, General Manager at Holiday Inn Express Hotel & Suites Paducah West, responded to this review, 8 May 2014
Thank you for resting up with us on your way home here with us in Paducah and sharing your comments! Great to hear that Giovanni helped start your stay off right and our other staff followed suit. We certainly look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Wing, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2014 via mobile

Traveling from Minnesota to Florida for spring break with the family and decided to stay at the Holiday Inn Express in Paducah. Unfortunately, we didn't make reservations on the way down and the hotel was full. It looked like a great hotel and the staff tried to find us another hotel in the area, but they were all booked as well. So straight through to Florida we drove while still thinking how accommodating the staff tried to be. On the way back home, we made the reservations online early and could not have been more pleased with the quality of the hotel, the great breakfast that is included and the friendly and professional staff. We will make this a must stop on future trips down south. Their #1 spot on Trip Advisor is well deserved!!

Stayed March 2014
Helpful?
Thank Nkreye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 March 2014

New property and is in great condition. The location is great, a walk from a few restaurants and very short drive from others, plus they have a pantry if you do arrive late. The hotel is right off I-24 - maybe 50 yards away - so road noise did bother me the first night I was here. The second, I compensated by running the A/C fan and slept fine but if you are use to a "quiet" sleeping environment, ask for a room on the back side of the property away from the freeway. Wednesday night, there was a managers special and baked spaghetti was served. It was excellent. Breakfast is normal HIE fare and was warm and tasty. The room rate was a little high, but most hotels in Paducah run higher than what you find along the interstate. There are other hotels within 10 miles of Paducah for less, but dining/convenience offering are very limited. Will stay here again on business.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tbfltri8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 March 2014 via mobile

This is a pretty new holiday inn. Upon arriving I was greeted by a very friendly employee named Giovanni. He was nice and attentive to my needs even thanked me for my husbands service. We stayed in a 2 queen suite which was very nice and roomy. Will be back for sure!!

Stayed March 2014
Helpful?
Thank JessC87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level Contributor
113 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 29 March 2014

We have stayed at this property for many years as a half way point from our home in Wisconsin traveling to Florida. We have always had very good stays at this location. We were aware last year that they were under construction of a new building. What we unaware of was that they were no longer going to have an indoor pool and hot tub. After 12 hours in the car, we all really need the chance to swim and soak in the hot tub so when we learned that they didn't have one, we were extremely disappointed. So, even though they offer nice rooms, a decent breakfast and friendly staff, we will not be back in the future. When I asked the front desk about this they tried to get us to switch to their sister property that has an indoor pool, but since it is not an IHG property we would not get our points. Seems a little questionable to me.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingSix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Paducah West, responded to this review, 13 April 2014
Dear TravelingSix,

Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Regards,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, Indiana
Level Contributor
164 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 27 March 2014

This is one of the better HIE's that I have stayed at. The staff were all very friendly. The room was clean and comfortable with all modern furnishings. The location is great being close to restaurants and shopping. The breakfast area is spacious and the food pretty good. Overall this was a very good experience. My only complaint was that the walls are not well insulated against noise.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rondot98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Paducah West

Property: Holiday Inn Express Hotel & Suites Paducah West
Address: 3996 Hinkleville Rd, Paducah, KY 42001-9017
Phone Number:
Region: United States > Kentucky > Paducah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 29 Hotels in Paducah
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Paducah West 2.5*
Number of rooms: 85
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