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Quality Inn
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Reviews (53)
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Reviewed 19 May 2013

Our room request was not honored to be located near area close to an entrance because of very limited mobility, We were told by the clerk at the front desk that it was and found out it was at the very end of the whole facility,
the commode did not flush properly, bathroom vent broken, clothes rack pulled away from wall, I called the front desk to have this fixed but it was not done,
carpet filthy to the point walking barefoot over it and getting into bed made the sheets filthy and covered in dust, insect parts, black lint, debris.
Room was not cleaned/ vacuumed during two day stay and bed was remade with the same dirty sheets

  • Stayed: May 2013, travelled with family
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2  Thank nannie987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2012

We weren't expecting such a large property, so were surprised when we pulled up. Mid December is a slow season, so the parking lot was empty, but I can imagine what it's like in the summer. The gal at the front desk was very nice, and gave us a ground floor room right off the breezeway with EZ access to our vehicle.

Since the bar & restaurant was closed, she gave us the name of Giovannis's Pizza, but they had a 1-1/2 hour wait for a delivery, so we got some plates and forks and reheated some leftovers we had in the cooler in the in-room microwave.

The breakfast was forgettable. Next time we'll pass on it as we'd rather have a McDonalds egg mcmuffin than the pre-cooked, frozen and steamed hot egg rounds served here. But, we would return to this hotel over the other "Choice" hotel in town. The beds were THAT comfortable.

Room Tip: Ask for a round floor room off the breezeway for EZ access to your vehicle. This is a LARGE property!
  • Stayed: December 2012, travelled on business
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1  Thank Candace R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2012

Beware staying here, We resreved 2 rooms a month in advance. The website is a total lie. Restraunt was closed, bar was closed, hot tub was closed, and elevator was out of order..Both rooms had maintance problems. flooded bathroom floor, AC quit in middle of night, tub wouldn't turn off hot water, and door kept sticking kids couldn't even open it by theirselves. It was a Holiday weekend and were no other rooms available at other hotels or we would have left. We ask to speak to the manager daily and she was never there. Sent her a e-mail, no response. Ask for a discount, no one was there that could authorize it. Called front desk didn't answer, so walked down, she was there on her facebook but didn't answer the phone. Tried to plug in a phone charger and the plug in was so loose it just kept pushing deeper into the wall. Couldnt use it. If you reserve here make sure you have a backup plan, or a just in case reservation at another hotel...I wish I would have. Good luck if you stay here.

Room Tip: Have a backup place to stay in case your experience is as bad as ours was.
  • Stayed: September 2012, travelled with family
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Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2012

The rooms were Very Nice. Our room was a hike from the lobby area but when I got there the guest services were perfect. I was on the 85th Birthday Bash for Abbott Trailways in August 2012. Although I am not a senior citizen, I was accopmanied by my Grandmother and LOTS of her friends. Being the honest elders they are, I heard nothing but praise from them reguarding the hotel and service. Thanks to all that helped our stay be a wonderful experience!

  • Stayed: August 2012
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1  Thank ypsirk_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2012

Our room was excellent. Clean, odor free despite being a smoking room. Lots of space to move around so we didn't feel cramped. Hotel is huge. It has a lovely pool and hot tub (wasn't working when we were there). There's also a lounge/restaurant. We had both food and cocktails. The sandwiches-a Philly Cheesesteak and a Club–were both tasty-a step above usual bar food. The cocktails were good and cheaper than most bars. Coffee is available in the lobby 24/7. I was surprised at the negative reviews here because we didn't experience anything bad. The staff was welcoming and helpful. The only downfall-the Continental breakfast is over at 9 a.m., which doesn't allow a late sleeper time to eat. Great place at a great price.

Room Tip: Ask for rooms on the back of the facility, since it fronts a four-lane road. Quieter
  • Stayed: August 2012, travelled as a couple
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1  Thank Caro1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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