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Candlewood Suites Radcliff - Fort Knox
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Reviews (92)
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All reviewsfull size refrigeratorfront desklaundry areamini kitchenother guestsneighborhood marketwonderful hotelminute drivewithin walking distanceclean hotelconvenient locationstaff was very friendlywalmartgymdishwashermattress
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Reviewed 22 October 2013

I made a last minute reservation at the Candlewood Suites in Radcliff. The hotel was very clean, with lots of ammenities. The staff was very friendly, especially Brooke.

Brooke recommended Colton's Steakhouse near the hotel and to my surprise Colton's offered a discount for Hotel guests.

Room Tip: I never like staying on the first floor. My room was on the first floor and was very conveinent to the exercise room, cupboard and laundry facility. There was no noise from the outside.
  • Stayed: October 2013, travelled solo
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Thank Rae46219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ubbelohde, Front Office Manager at Candlewood Suites Radcliff - Fort Knox, responded to this reviewResponded 23 October 2013

Thank you so much for taking the time to review your stay with us. We are always happy to please our guests and strive to make each stay a memorable one. Once again thank you for staying with us and we look forward to seeing you again in the future.

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Reviewed 14 October 2013

This hotel is managed with a very persomal touch. It has a very cozy and welcoming atmosphere along with being very clean. The rooms and facilities were immaculate! The staff was warm and friendly. Denise was the young lady at the desk who went completely out of her way to help not only us, but other guests who needed assistance. If it had not been for her perseverance, we probably would have wasted hours trying to find a specific location. I was told that she and the manager of the hotel are both military wives, and the hotel does accommodate a lot of our service personnel. Who else could better understand that our military deserves the best!! Again, awesome hotel to stay in!

  • Stayed: October 2013
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Thank dmarito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ubbelohde, Front Office Manager at Candlewood Suites Radcliff - Fort Knox, responded to this reviewResponded 15 October 2013

Thank You very much for taking the time to review your stay with us. We were pleased to hear that you enjoyed your stay with us and are always happy to help our guests as we do consider them family. Thank you for your feedback and we hope you choose to stay at the Candlewood Suites in the future

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Reviewed 3 September 2013

Stayed here for a week during baseball national tournament. The staff was very nice and helpful. Hotel room was very clean and up to date. Full refrigerator with kitchen. Free laundry and gym. Steakhouse, McDonald's, huddle house and convenient store within walking distance. On the outskirts of Elizabethtown but still close enough to everything.

  • Stayed: June 2013
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Thank bdsiefert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ubbelohde, General Manager at Candlewood Suites Radcliff - Fort Knox, responded to this reviewResponded 13 September 2013

I wanted to thank you for taking the time to write a review about your stay with us. We are glad to hear that you enjoyed your stay and our hospitality met your expectations. We hope you choose to stay with us again in the future.

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Reviewed 30 July 2013

I stayed here this summer for an extended stay while on business to Ft. Knox, KY. Overall, this was a great location for a long business trip. The staff is amazingly friendly and helpful. The rooms are very clean and well furnished with good appliances: a stove, refrigerator, microwave, and dishwasher. Overall this was a good stay and I will most likely choose this location again for future travel.

PROS: Great service; clean rooms; 24/7 pantry system is convenient; gym is clean with new equipment; very quiet most of the day; free laundry

CONS: Internet is extremely unreliable. I stayed here after the service upgrade in June and I was extremely disappointed with the Internet service. It's fairly common to be unable to watch Netflix or use Skype and I feel that this is somewhat below the current common hotel standards. When the WIFI was experiencing major problems, the front desk was quick to provide ethernet cables for access to the wired network, but this was typically just as slow if not slower than the wireless. If Candlewood could modernize their Internet service I feel like this hotel would be an absolute joy for extended stays. However, I honestly had better wireless service when I was in Iraq.

The curtains for the room are see-through and the opaque black out curtains do not close. This is a pretty serious privacy/security concern if you are on the first floor. It is also very annoying if you like to sleep after the sun comes up because your room will definitely not be dark. Replacing these curtains could do a lot for the overall comfort level of the rooms.

SUMMARY: Despite the cons I mentioned, this is still a very great hotel and aside from the Internet issue is probably the best I have stayed in. I highly recommend it!

  • Stayed: July 2013, travelled on business
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Thank KyleSom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ubbelohde, General Manager at Candlewood Suites Radcliff - Fort Knox, responded to this reviewResponded 6 August 2013

Thank you very much for taking the time to review your stay with us. I am pleased to hear that you enjoyed your stay regardless of the blackout curtains and internet issues. We are currently in the process of fixing our internet and it is taking a little longer than we had anticipated. I apologize you had a problem with your blackout curtains but we do have blackout curtains in all of our rooms that close to provide extra security and comfort. Again thank you for your feedback and we hope you choose to stay at Candlewood Suites in the future.

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Reviewed 15 July 2013

NEWER HOTEL. Wonderful place to stay. Though the hotel was completely booked we never heard other guests and rarely even seen them. A quiet place with homey atmosphere. Full size fridge, microwave, sink, stove top (no oven) and dishes. Hardy size bar of soap so that it doesn't break the first time you use it. FREE LAUNDRY facilities. GREAT STAFF, GREAT LOCATION!!!! Will definitly come back. Great beds, great pillows. CLEAN, CLEAN, CLEAN!

  • Stayed: July 2013, travelled with family
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Thank snp51023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ubbelohde, General Manager at Candlewood Suites Radcliff - Fort Knox, responded to this reviewResponded 6 August 2013

Thank you for the wonderful comments and review about your stay with us. We are honored to be able to accomodate you and meet all of your needs. Hope to see you again in the future!

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