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“Nice night in Richmond, and great breakfast!”

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Best Western Richmond Hotel
Ranked #2 of 14 Hotels in Richmond
Lombard, Illinois
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Nice night in Richmond, and great breakfast!”
Reviewed 25 August 2013

Nicely situated hotel, close to lots of things to do, with spacious, clean rooms and friendly service, but the best part of the visit was the full buffet-style breakfast with plenty to choose from, all fresh and neat and clean with a sweetheart of an attendant keeping it neat and well stocked!
The hotel was basic but clean, and the price is right. We will visit again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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360 reviews from our community

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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2013

We just left the Best Western from a one night stay on our way south. It is hard to believe this hotel is rated #2 in Richmond. The hotel in general could use a renovation. It looks to have been last touched in the 80's. Everything seemed clean, but just very run down. In the room there were visable wall patching and though we were in a non smoking room, I don't think it had always been that way, there was a definate mustiness. The room had bad air circulation and an even worse AC unit. Definatly not worth the $90 spent.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OakParkMom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antioch, Illinois
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 August 2013

The price was fair for the room and the breakfast offered. Service was friendly and thorough. Breakfast was good though my family prefers sausage in their gravy. We had several choices and being served some of them was a nice change. Friendly and helpful describes the staff.
The hotel is in need of some repairs, most importantly the security doors and heating/air conditioning unit. It could also benefit with adding a restroom and changing, shower room in the pool area.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Curt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morehead, KY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2013

We love the Best Western. We get great service and very good breakfast. My child does pageants and when we travel to them we stay here. The kids love the pool and hot tub. I am always pleased with the breakfast options.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank NancyPants1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Kentucky, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2013

We checked in around 4pm and everything seemed nice and clean, the pool area and hot tub very nice but about 1am when we were getting ready to laydown there was a bedbug in one of the beds, i smashed it enought to take it to the frontdesk and we got our money back and left. I researched on google under the bestwestern website and read other reviewes of people finding bedbugs.

Room Tip: we had room 205, bedbug in bed.
See more room tips
  • Stayed July 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brada M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearland, Texas
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 July 2013 via mobile

Super friendly front desk staff, cook/server at breakfast was a perfect 10! Only reason i didn't throw in the towel. Security doors were broken(in a state of disrepair, not broken at the time), tv was on surge protector and when I pulled it out to plug phone charged in dusty went everywhere. There were flys in the room. Bathroom was old and dingy, but clean. We all had allergy issues from the dust.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carrieredflash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, TN
Level Contributor
150 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 11 July 2013

This is a "Three star" property--nothing fancy, limited facilities and amenities, and a bit long in the tooth--but within that category, it earns 5 stars. It's clean, relatively bright and quiet, and has a great staff. They are doing the most with what they have. Two cautionary notes: If you need an ADA compliant room, know that theirs have only one bed--a problem if you have a companion and need to sleep alone. The desk clerk said they had no roll-aways. Know also that one end of the 2 corridors has smoking rooms, and you'll smell the stale smoke in the halls. Otherwise, a few things boost the rating in my view: The pool is huge, the rooms and common areas immaculate, and the breakfast room has a cafeteria-style counter with offerings served by a very pleasant staff member. This seems far more sanitary and much less wasteful than the usual motel breakfast service. I noticed that the counter attendant was also responsible for mopping the lobby and halls, and she always washed her hands before transitioning back to the food counter. In sum, if what you want is a clean and friendly basic accommodation, this is a great option.

Room Tip: ADA rooms have only one bed.
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mbj2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Richmond Hotel

Property: Best Western Richmond Hotel
Address: 100 Eastern Byp, Exit 87-of I-75, Richmond, KY 40475-2302
Phone Number:
Region: United States > Kentucky > Richmond
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Richmond
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Richmond Hotel 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 
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