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Best Western Richmond Hotel
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Reviews (440)
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All reviewsbest westernswestern hotelshot breakfastroom was cleanindoor poolfast foodhot itemsbreakfast was excellenthot tubeasy accesswould stay againan older propertybreakfast barback homegreat place to stayking bedgreat value
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388 - 393 of 440 reviews
Reviewed 18 September 2013

Low cost, friendly staff, generally comfortable bed, but rooms and hallways in need ot major remodeling/upgrading. Water stains, peeled wallpaper in hall, musty smell, carpet felt dirty. Decent hot breakfast available with several choices. Internet access good, only1 computer available for public use.

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Ken R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

The hotel staff went out of their way to make sure that my family and I where taken care of. The shower was hot and had pressure, plus the shower head it high. My husband is 6'3 so it was nice to have a shower he was comfortable in. Room was clean and nice. Great for the value.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

Pool was filled with little kids all day, we waited to go down at 10:45 when it was less crowded and quieter. Unfortunately we were kicked out promptly at 11pm, despite our group being very quiet and the pool location being in a detached building away from the rest of the hotel. Hotel staff would not allow us to stay later. Not enough towels, either...hotel ran out.

Also, very limited parking...hotel seemed to be completely booked, and all spots were taken. Lots of construction equipment in parking lot took up several valuable spots, and we were unable to park near our room.

Good breakfast service and presentation. Breakfast was the highlight.

Quick wifi internet service.

Stayed: September 2013, travelled with family
Thank Furrow31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2013

Not the cleanest rooms. Internet and cable connections not very useable. Don't expect to watch TV or use computer. And the housekeeping crew are not honest. Left electric razor in room and now they say it was not turned in to lost and found. We used it that morning and did not have upon our return. .

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Rose E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

This hotel was very clean but dated. We just needed a place to stay for a night so it was fine for us. We did not have time to use the pool but it looked very clean also. Breakfast was O.K Could use more variety. Missed the Waffle machine that most hotels have.

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Joseph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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