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Ramada Shelbyville/Louisville East
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Reviews (638)
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All reviewspool areacomfortable bedshousekeeping staffchecking instay there againnice breakfastfront desk clerkstayed nightshot tubwaffleseach morningbreakfast barnice stayone night staygreat place to stayfree breakfastroadhouse
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Reviewed 10 August 2013

For the price we paid, our experience was adequate. We were more uncomfortable with the accommodations than we were with the staff. Had stayed here before when it was quite new, but not sure we will come again after this second experience. Just didn't seem as clean as before.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank WisconsinTarheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager1550, General Manager at Ramada Shelbyville/Louisville East, responded to this reviewResponded 3 September 2013

Thank you for reviewing your recent stay at our Ramada located in Shelbyville, KY. I'm sorry to hear that your stay was not what you had previously experienced. We will you this review to improve the issues you may have had and promise to provide you with the same great level of accommodations that you'd expect from an Award Winning hotel. Please come back and see us during future trips through Shelbyville!

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Reviewed 7 August 2013

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Manager1550, General Manager at Ramada Shelbyville/Louisville East, responded to this reviewResponded 3 September 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 August 2013

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Manager1550, General Manager at Ramada Shelbyville/Louisville East, responded to this reviewResponded 3 September 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 August 2013

We arrived around 8 o'clock in the evening. The room smelled very musty and damp. (Room115) We left to attend the Shelbyville Horse Show. We came back around 11. The room still smelled so we asked the front desk if there were any other rooms available. There was not so they did offer a ozone machine, but it was not available until 11:30 and we had to leave the room for an hour while the machine operated. We were exhausted so we said we would stay, but wanted a new room for the following night. The next day they upgraded our room and it was in better condition and did not smell. The employees were kind, the hotel was in need of work.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager1550, General Manager at Ramada Shelbyville/Louisville East, responded to this reviewResponded 3 September 2013

Thank you for your review of our hotel in beautiful Shelbyville, KY. I'm sorry to find that you had issues with your room and have been addressing this problem with our maintenance engineer. We've been experiencing a very humid month in the area and are discovering that some of our first floor rooms are suffering from the hot conditions. We are now leaving the AC systems on in all rooms to condition the air prior to guest arrivals. Please come back and see us on future trips through Shelbyville!

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A Wyndham traveler
1
Reviewed 5 August 2013

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Manager1550, General Manager at Ramada Shelbyville/Louisville East, responded to this reviewResponded 3 September 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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