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“Staff was great, complementary breakfast was ok, room was...”

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Ramada Shelbyville/Louisville East
Ranked #2 of 5 Hotels in Shelbyville
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575 reviews from our community

Traveller rating
    208
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    88
    66
    44
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259
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Onalaska, Wisconsin
Level 6 Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 August 2013

For the price we paid, our experience was adequate. We were more uncomfortable with the accommodations than we were with the staff. Had stayed here before when it was quite new, but not sure we will come again after this second experience. Just didn't seem as clean as before.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WisconsinTarheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager1550, General Manager at Ramada Shelbyville/Louisville East, responded to this review, 3 September 2013
Thank you for reviewing your recent stay at our Ramada located in Shelbyville, KY. I'm sorry to hear that your stay was not what you had previously experienced. We will you this review to improve the issues you may have had and promise to provide you with the same great level of accommodations that you'd expect from an Award Winning hotel. Please come back and see us during future trips through Shelbyville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marion
2 reviews
Reviewed 6 August 2013

We arrived around 8 o'clock in the evening. The room smelled very musty and damp. (Room115) We left to attend the Shelbyville Horse Show. We came back around 11. The room still smelled so we asked the front desk if there were any other rooms available. There was not so they did offer a ozone machine, but it was not available until 11:30 and we had to leave the room for an hour while the machine operated. We were exhausted so we said we would stay, but wanted a new room for the following night. The next day they upgraded our room and it was in better condition and did not smell. The employees were kind, the hotel was in need of work.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager1550, General Manager at Ramada Shelbyville/Louisville East, responded to this review, 3 September 2013
Thank you for your review of our hotel in beautiful Shelbyville, KY. I'm sorry to find that you had issues with your room and have been addressing this problem with our maintenance engineer. We've been experiencing a very humid month in the area and are discovering that some of our first floor rooms are suffering from the hot conditions. We are now leaving the AC systems on in all rooms to condition the air prior to guest arrivals. Please come back and see us on future trips through Shelbyville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Shelbyville/Louisville East

Property: Ramada Shelbyville/Louisville East
Address: 251 Breighton Cir, Shelbyville, KY 40065-8132
Phone Number:
Region: United States > Kentucky > Shelbyville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Shelbyville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Shelbyville/Louisville East 2.5*
Number of rooms: 68
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Also Known As:
Shelbyville Ramada

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