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“Close To Highway”

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Best Western Shepherdsville
Ranked #2 of 8 Hotels in Shepherdsville
Certificate of Excellence
Reviewed 3 January 2014

We found the Best Western was a fine hotel for a quick stop on our trip down south. It had a circa 1970's theme, but everything was clean and in working order. Large breakfast room, with friendly attentive staff. Front desk very polite and friendly. Non-smoking rooms available. Pleasantly surprised that our room had a microwave and a bar fridge. Flat screen TV with lots of good channels. 15% discount at Denny's across the street. Free internet in Lobby and in rooms. Comfortable TV corner in front lobby. Shower pressure was the best I've seen in 10 years.

Room Tip: No swimming pool in the winter.
  • Stayed: January 2014, travelled with family
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Thank Retiredperson64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (391)
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301 - 307 of 391 reviews

Reviewed 21 December 2013

Good place to stay, where you know what to expect when you get there. Denny's restaurant across road you can easily walk to. Discount at Denny's because of staying at hotel . Clean room and everything works.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

We are traveling to Tennessee and this was a good location to stop. Room was a little musty, might need move ventilation, as it was a jacuzzi room. Very clean and the staff is great. We travel to TN often and may stay here again.

Stayed: November 2013, travelled on business
Thank Travelmoorenow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

was good clean place to stay (as I expected for Best Western), good breakfast, friendly staffWas good clean place to stay (as I expected for Best Western), good breakfast, friendly staf. NoNo problem with hiway

  • Stayed: October 2013, travelled as a couple
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Thank rvwithrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

like the rooms. seem to be always clean they always seem easy to get to ..help is always nice people..seem to always have a great breakfus coffee decaf if a person leave hungry its there own falt..anyhow have not been to a dirty best western..don't have to see a room to see if there clean

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank Timothy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

This hotel was noisy ! Close to the highway. Not very clean ! They were having a FFA convention and the people were so noisy could get a good night sleep! Complained and the staff didn't care and didnt even offer a apology ! Will not stay there again! Beds were so hard and the room smelled stale

  • Stayed: October 2013
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Thank Rosie75092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, General Manager at Best Western Shepherdsville, responded to this reviewResponded 1 November 2013

would like to personally apologize for the problems you experienced during the Future Farmers Of America National Convention in October. Our hotel was a contracted site for the FFA, and the Greater Louisville Covention Bureau, and as a result accommodated over one hundred young people during the event. As with any large group, especially those involving teenagers, noise can become a problem and difficult to control. In a small hotel such as this, with limited staff, it is very difficult for desk personnel to control activity with numerous kids and uninvolved chapperones. I further apologize if my staff seemed unconcerned. Our overall guest experience scores during this event have been overwhelmingly positive, so I am surprised and saddened that we did not meet your expectations. Thank you for bringing these issues to my attention and your comments will be utilized to improve our hotel as we move forward.

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Reviewed 29 October 2013

Our group made arrangements to stay with this hotel for the state marching band finals. I had called many different facilities before getting to this one. This was the only one who was willing to work within our price budget and time constraints. The manager Doug went over and beyond his duty when it came to our arrangements. The staff was well prepared for our arrival of 60 plus. The rooms were clean, fresh, well stocked and all promised amenities were provided. The hot breakfast was pleasant and the over all presentation was almost as good as a sit down restaurant. I would definitely stay at this establishment again for both personal or business occasions.

  • Stayed: October 2013
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Thank Hsilvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Shepherdsville

Address: 211 S Lakeview Dr, Shepherdsville, KY 40165 (Formerly Best Western Plus South)
Phone Number:
Region: United States > Kentucky > Shepherdsville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Shepherdsville
Price Range: £69 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Shepherdsville 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Shepherdsville Best Western

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