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“Handicapp Room Needs Adjustments”

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Hampton Inn Winchester
Ranked #1 of 6 Hotels in Winchester
Certificate of Excellence
Reviewed 10 October 2013

Bathroom door needs to be put on the opposite way. Room is too tight for wheel chair to move around. Light fixtures need to be moved closer to bed in order to turn off. If you have never been in a wheel chair, it is hard for folks to understand these issues, but these folks deserve to have great accessibility too. Staff was nice and hotel was clean...

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hampton
Thank bigbluefan21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajames2, Director of Sales at Hampton Inn Winchester, responded to this reviewResponded 14 October 2013

Hi Big Blue Fan,

Thank you for recently being our guest. We value you as our guest and greatly appreciate your feedback. We are pleased to hear that you enjoyed your stay with us, but disappointed to hear that you experienced some inconveniences with your room.

We have 5 different handicap accessible room types available to try to accommodate individual needs. Not sure which of these accessible room types you may have stayed in, but we do have wheelchair accessible rooms that are in compliance with the 2010 ADA Guidelines. All of the light fixtures/controls are no higher than 48" above the finished floor in all of our accessible rooms. The bathroom doors, however, cannot swing into the open floor space of the bathrooms according to the 2010 ADA Guidelines. I do apologize for the inconveniences you encountered during your stay and hope that you if you travel in our area again that you are willing to give us another opportunity. We will make it our top priority to find a room that best fits your needs.

Thanks again for staying with us and taking the time to write us a review.

Best Regards,

Alisha James

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373 - 379 of 443 reviews

Reviewed 8 October 2013

I recently stayed here on a business trip for two nights and was so pleasantly surprised. Upon check in I was told there would be dinner served in the lobby from 6-10pm. Not expecting much, I again, was surprised to find a full dinner both nights. One night was meatloaf, potatoes, mac & cheese with broccoli soup and the other was Chili, hotdogs and nacho makings. Both nights they also served cheese & crackers and carrots & dip . They explained that since there is not much on the exit, they provide this for their guests who dont want to get out again after their travel there. The rooms were fantastic, granite countertops, nice furniture pieces with a wonderful desk/work area in the room. If you choose to go out, the next exit up a mile has all the restaurants you would care to choose from.. since this town is the home of the famous ALE 8 one drink, the hotel had some souveniers in their little sweet shop along with frozen snacks , chips and so forth. The desk clerk actually let us sample an ALE 8 1 . They have given a lot of thought to their guests comfort and it certainly shows. They have a washer/dryer right there by the ice machine. The clerks were amazingly friendly and the breakfast was above the standard for a free breakfast. One morning there were tasty breakfast burritos, seasoned potatoes along with all the normal offerings. The next morning there was grilled smoked sausage along with eggs . Overall a great place would recommend to any traveler wholeheartedly.

Room Tip: They offer smoking rooms too which is a huge plus for me
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  • Stayed: September 2013, travelled on business
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Thank shere519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajames2, Director of Sales at Hampton Inn Winchester, responded to this reviewResponded 14 October 2013

Dear Valued Guest,

Thank you so much for taking the time to write us such a nice review! We are very pleased to hear that you enjoyed your stay with us and we greatly appreciate your feedback. We are happy that you chose our hotel for your business needs and hope that your trip was a success.

Thanks again for staying with us and we look forward to hopefully serving you again if your travels bring you back to our area.

Best Regards,

Alisha James

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Reviewed 7 October 2013

We are HH members and this Hampton satisfied. Location a bit off 75, not a pretty area but for an overnight stay served the purpose. Check in was both very professional and friendly. The managers complimentary 'supper' was an unexpected treat (a first and we have stayed at many Hamptons). The King smoking room was well appointed: filter systems in room & hall, big LG HD TV, great workspace & plenty of outlets. Had a mini fridge & micro (we did not use). Coffeemaker was under the sink-awkward-still would like a cup while getting ready even with complimentary breakfast. Would also recommend a hook on the bathroom door for a travel kit-a pet peeve of mine. I would recommend.

  • Stayed: October 2013, travelled as a couple
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1  Thank RFord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajames2, Director of Sales at Hampton Inn Winchester, responded to this reviewResponded 14 October 2013

Hi RFord,

Thank you for recently being our guest. We greatly appreciate your feedback and taking the time to write us a review. We are glad to hear that you enjoyed your stay with us and even shared some recommendations for us!

The coffee maker is stored under the vanity to allow you more space to set your toiletries, but is designed to be easily maneuvered to a better location for brewing if you desire. Also, I’m surprised to hear that you did not have any hooks on your bathroom door? All bathroom doors have 2 hooks on the back for hanging towels, etc. Not sure why your hooks were missing, but I will certainly look into this matter and I agree completely that they are a necessity!

Thanks again for choosing our hotel and we hope that you choose to stay with us again if you are ever in our area.

Best Regards,

Alisha James

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Reviewed 6 October 2013

I loved everything about this Hampton Inn. The staff were all very friendly, the complimentary breakfast was amazing, and the manager's reception in the evening provided great food as well. The rooms were clean and comfortable, wifi worked well, and it was quiet for sleeping! What more could you ask?

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hampton
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajames2, Director of Sales at Hampton Inn Winchester, responded to this reviewResponded 14 October 2013

Hi Tom,

We value you as our guest and we greatly appreciate your feedback. Thank you for recently choosing our hotel on your travels through Winchester, KY. We are pleased to hear that you enjoyed your stay with us and we hope that you choose to stay with us in the future if your travels bring you back to our area.

Best Regards,

Alisha James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

We had group of 18 that stayed at the Hampton Inn Winchester KY for a weekend trip to the Natural Bridge. The staff took very good care of us and nobody had any problems all weekend. The rooms, facility and food were all great. Our group has had 2 over the weekend trips this year and our stay this time at the Hampton Inn was by far the best experience. We look forward to our planned trips next year and will look for a Hampton Inn at those destinations also.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Hampton
Thank Marvin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajames2, Director of Sales at Hampton Inn Winchester, responded to this reviewResponded 14 October 2013

Hi Marvin,

Thank you for recently being our guest! We value you as our guest and greatly appreciate your feedback. We are pleased to hear that you and your group enjoyed your stay with us. Not sure if you were with the Harley Group or Car Show Group, but it was such a pleasure having them both!

Thanks again for choosing our hotel for your group event and we hope that if your travels bring you back to Winchester, KY that you will think of us!

Best Regards,

Alisha James

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Reviewed 3 October 2013

It is clean. The staff are friendly and courteous. I love it there. I highly recommend it. I have stayed there for both pleasure and business. The gym and the internet services are great. It is conveniently located. It is minutes form downtown Lexington. However, it is back out of the hustle and bustle. It is a short drive to Renfro Valley, Lexington, Richmond, and Berea. It is approximately 1.5 hours to Cincinnati or Louisville. Great value and great location!!

  • Stayed: September 2013, travelled solo
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Review collected in partnership with Hampton
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajames2, Director of Sales at Hampton Inn Winchester, responded to this reviewResponded 14 October 2013

Hi Robin,

Thank you for recently being our guest! We greatly appreciate your feedback and for taking the time to write us a review. We value you as our guest and we share all of our reviews with our staff regularly. Your feedback is truly invaluable to us and we are so happy to hear that you love staying at our hotel.

Thanks again for choosing our hotel and giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.

Best Regards,

Alisha James

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Reviewed 30 September 2013

this is a nice hotel in a good location for a reasonable price. one of the best hot breakfast I've experienced at a Hampton. the evening snack/meals are a nice bonus as well. definitely recommend this hotel if you're staying in this area.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Hampton
Thank Timothy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajames2, Director of Sales at Hampton Inn Winchester, responded to this reviewResponded 14 October 2013

Hi Timothy,

Thank you for recently being our guest! We value you as our guest and we are pleased to hear that you enjoyed your stay with us. We grealty appreciate your feedback and for sending us such a pleasant review.

We hope you choose to stay with us again if you are ever back in our area.

Thanks again,

Alisha James

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Winchester

Address: 1025 Early Dr, Winchester, KY 40391-3005
Phone Number:
Region: United States > Kentucky > Winchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Winchester
Price Range: £109 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Winchester 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Winchester Hampton Inn

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