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“Would never stay here again”

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Comfort Suites University
Ranked #36 of 77 Hotels in Baton Rouge
Reviewed 23 August 2013

We had decided at last minute to stay in Baton Rouge and decided to stay here. We have stayed at other Comfort Suites and had good luck.
This one was not good. Check in was good and we had gone out to eat and when we returned it seemed that all the neighbor kids were in the pool. It was detached from the hotel.

About 9pm. There were kids running up and down the halls yelling. We finally had to ask them to be quiet and they did do that,

This hotel was not very clean. The bed was not very comfortable. Sheets were thin.
Just to a very good feel to it.
Would not recommend

  • Stayed: July 2013, travelled as a couple
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Thank buminj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa-FO-Manager, Front Office Manager at Comfort Suites University, responded to this reviewResponded 4 September 2013

We appriciate your feedback on our hotel. I do apologize on behalf of the Comfort Suites University for your unpleasant stay. We did check into the matter and this was a family that checked into 2 rooms and were having a sleep over party for their kids. Again we apologize for letting this get out of hand and making your stay unpleasant. Warmest Reguards Comfort Suies Staff

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55 - 61 of 130 reviews

Reviewed 16 August 2013

Bringing my daughter to Baton Rouge for school was a really emotional experience. My stay at the Comfort Suites made the trip less stressful. After moving her in, I came back to the hotel to a very peaceful night of rest. I woke up to great staff, hot breakfast, and pleased and warm conversation with Rasheka. She was so very helpful and just a joy! #talkaboutpeaceofmind!!

  • Stayed: August 2013
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Thank DRWilson1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa-FO-Manager, Front Office Manager at Comfort Suites University, responded to this reviewResponded 4 September 2013

Thanks for your recent stay with us at the Comfort Suites. We enjoyed having you here. Hoping to see you again and if we can be of any assistance to you please feel free to give us a call. My name is Lisa and I can be reached @ 225-923-3377. Thanks again!

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Reviewed 22 July 2013

I enjoyed my stay at Comfort Suites University. The rooms did not look like the pictures on website and the beds looked like a full size bed rather than two queen beds. The pool was dirty our whole stay and had a lot of trash around that area. The breakfast was OK! Overall its a nice hotel.

  • Stayed: July 2013
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Thank justus88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa-FO-Manager, Front Office Manager at Comfort Suites University, responded to this reviewResponded 4 September 2013

Thank You for visiting our property. We understand that you had a few issues with your accomendations. I do apologize and would like to offer you a discounted rate if you choose to stay with us again. Please feel free to call and ask for Lisa i would be more than happy to assist you. I can be reached @ 225-923-3377. Thanks again!

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Reviewed 13 July 2013

I am a Choice Privileges member for a few years now. Whenever on vacation I try to limit our stays to choice and one other chain. Needless to say I have stayed quite a few Choice and have usually found Comfort Suites to be the top, not this time. This place is in serious need of a complete renovation. Shower had an 8x4 inch hole in the wall, beds look like they came from Goodwill, floors dirty, sheets need to be replaced. I won't be returning to particular Choice Suites.

Stayed: July 2013, travelled as a couple
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa-FO-Manager, Front Office Manager at Comfort Suites University, responded to this reviewResponded 26 August 2013

We appriciate your feedback on our hotel. I do apologize on behalf of the Comfort Suites University for your unpleasant stay. We have began to make changes in the hotel. If you are every in the area please give us a chance to serve you again. You can ask for (Lisa) @ 225-923-3377. Warmest Reguards Comfort Suies Staff

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Reviewed 5 July 2013

On our recent road trip, we spent the night at Comfort Suites, 3045 Valley Creek Road, Baton Rouge, LA 70808. It was a nice place to stay; and on a scale from 1 to 10 with 10 being the highest, we rated it a 10. The beds at Comfort Suites are always clean, have lovely linens, and new mattresses that are not broken down on the sides.

Let me list the things that we found: new hotel with large and nicely decorated lobby; easy check-in; friendly staff; large room with separate kitchen area, sink, refrigerator, microwave, kitchen table, cabinet under sink; perfect shower with non-slip strip in large tub, safety bar to use as get into and out of tub, long shower curtain with magnets at the bottom to keep from dripping water on bathroom floor, towels within easy reach; 2 queen beds/long bench for suitcases/4-drawer dresser/desk/desk chair; no golf channel on TV; luggage carts in lobby

  • Stayed: June 2013, travelled as a couple
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Thank DonnaGarner222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa-FO-Manager, Front Office Manager at Comfort Suites University, responded to this reviewResponded 10 July 2013

The staff at Comfort Suites would like to thank you for choosing us as a stop on your vacation. We are happy to have made your stay great. Hope to see you soon

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Reviewed 2 July 2013

We loved every moment of our stay from the front desk clerk she was absolutely genuine she greeted us with a smile. Obviously she notice that we were drained from a overly exhausted drive, we were frustrated and kind of out our normally characters. She continue to wait on us.. She never lost her smile, she was very humble. She is what made our stay awesome... My family can't wait to visit you again.. Thanks Rashia

Room Tip: I absolutely love the double suites
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  • Stayed: June 2013, travelled with family
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Thank Stan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa-FO-Manager, Front Office Manager at Comfort Suites University, responded to this reviewResponded 10 July 2013

Thank you for choosing Comfort Suites on your visit to Baton Rouge. We are pleased to have made your trip a little better. Thanks again

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Reviewed 25 June 2013

On our vacation to Comfort Suites University we were treated with great hospitality by your front desk clerk Rae'Neisha. She has great customer service skills and treats her guests with the utmost respect. She called our room to check on us to see if we were in need of anything. She should be rewarded in some type of way. We will be sure to come back again.

  • Stayed: May 2013, travelled as a couple
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Thank Jordyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa-FO-Manager, Front Office Manager at Comfort Suites University, responded to this reviewResponded 10 July 2013

Thanks for choosing us for your lodging needs. We are happy to have made your stay a great one. Thanks again

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Additional Information about Comfort Suites University

Address: 3045 Valley Creek Dr, Baton Rouge, LA 70808-3148
Region: United States > Louisiana > Baton Rouge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 77 Hotels in Baton Rouge
Price Range: £54 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites University 2*
Number of rooms: 111
Reservation Options:
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Also Known As:
Comfort Suites University Hotel Baton Rouge
Comfort Suites Baton Rouge
Baton Rouge Comfort Suites

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