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“broken elevator”

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Comfort Suites University
Ranked #38 of 77 Hotels in Baton Rouge
A TripAdvisor Member
27
Reviewed 3 May 2005

We stayed here March 27-April 2 2005. When we arrived the elevator was broken. We were told it would be fixed that night and they were working on it as we checked in. We were put on the 3rd floor and my brother on the 5th( top) floor. We were there for the ABC bowling tournament so had some heavy bags. Not one offer to help us with our luggage. Tried to use their internet and that was down as well as well as their computer in the business room. Elevator was fixed on Thursday night only to be broken again when we checked out on Sat morning. We were given $10 off a night for our inconvience with the elevator but only after I asked them what they could do about the inconvience of it. I would not stay here again!! Rooms dark and dingy, I found a couple of stuffed animals under the bed, towels were put on our bed instead of in the bathroom. Hideous colors for the carpets and doors ( puke green) .

  • Stayed: March 2005
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    • Rooms
    • Cleanliness
    • Service
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126 - 128 of 128 reviews

Reviewed 15 April 2004

Comfort Suites in Baton Rouge. This hotel with indoor corridors is situated in a silent street close to I 10. Not much traffic noise to be heard. It has an outdoor pool in the back of the motel, in the east, so there is no sun in the afternoon. As it was windy it was too cold to use it If it had been in the sun we could have used it. The Lobby is spacious, divided into several parts – main entrance, with the receptionist. The lady was so kind, friendly and gave us lots of informations. We felt very welcome. To the left the lobby opens into a tv-room and small library, to the right into the business room, where internet is for free. In the back the lobby opens into the breakfast room with TV and into a gym room. In the middle of the lobby is the elevator to the upper floors. It looks old and worn out inside. The carpet in the indoor corridors look stained and old too. As well as the carpet in our room. I will never understand, why american motels and hotels use that dark colours in their rooms, ours was in dark green and brown. Entering the room on the left hand was the sink and mirror, on the right side the bathroom. The bathroom needs some renovation, there are waterstains round the sink, on the water pipes, in the toilet...
Makes the room look unclean. The carpet did not look clean either, probably it’s just the quality of the fabric that makes this impression. The sleeping room provides 2 double beds, a sofa and a working desk with chair and internet access. There is a chest with the TV and drawers, and a video recorder. In the lobby you can get videos for rent. We got an ironing equipment, soaps and lotion but no shampoo.
The remote controll did not work and while I was in the lobby, someone else asked for batteries for his remote controll too. Round a corner is a small kitchen with fridge, microwave, a table and chairs.
Unfortunately this small room has no window. The window of the sleeping room is not very big either and very dirty between the glasses.
Therefore the rooms are not well lit unless you turn on the lights.
though the rooms are really spacious. Con: the doors to the rooms. They close with a loud bang. So expect to be waken up by bangs during night and from the early morning on. Though there are signs in the lobby: they want you to be silent from 11 p.m.-7. Later we found out that there was no Kleenex in the room. And no bathtowels, only those tiny facetowels. We got them from the front desk. One of the small towels looked stained and dirty, and they were not really fluffy. Breakfast was very good, with extra joghurt and waffles, oatmeal and grits. Room floor was not hoovered well, we found pencil, band aid and cap of a bottle.

  • Stayed: April 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank AndreaAustria_Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Galliano, LA
320
Reviewed 28 July 2003

We recently stayed at this hotel in Mid-June 2003.

The hotel was very nice for the $62.00 that we paid for our Saturday night stay.

The room included a big TV and a VCR which is nice to have with kids.
The room was very clean and very nicely decorated.

Downstairs, connected to the lobby, was a room that had 2 computers with DSL internet connections to surf the web. It also had a machine that allowed you to rent videos to watch in your room on your VCR. The TV in the room included all available cable channels....something like 75 channels.

The hotel is centrally located near College Drive which has every kind of restaurant and store you can imagine. The mall is about 2 exits down the road on the interstate.

It's the perfect place to stay if you are thinking about coming into Baton Rouge for a football game.

The only problem we had was that the staff was out of clean towels on the morning we checked out. They did accomodate us by giving us clean towels from the pool area which was just fine.

They also serve a free continental breakfast which was nice.

3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites University

Address: 3045 Valley Creek Dr, Baton Rouge, LA 70808-3148
Phone Number:
Region: United States > Louisiana > Baton Rouge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 77 Hotels in Baton Rouge
Price Range: £67 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites University 2*
Number of rooms: 111
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Also Known As:
Comfort Suites University Hotel Baton Rouge
Comfort Suites Baton Rouge
Baton Rouge Comfort Suites

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