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“Best Western PLus in Baton Rouge - very good”

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Richmond Inn & Suites-Baton Rouge College Drive
Ranked #19 of 77 Hotels in Baton Rouge
GreenLeadersBronze level
Reviewed 22 January 2014

Rooms are nice. Breakfast is really good. They use real eggs and have the waffle maker.Staff is friendly but not fake friendly. Rooms are comfortable and designed well. The TV's are huge. Did not use internet so can't comment on that. It is in a good location and close to restaurants.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
Thank Jon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19068, General Manager at Richmond Inn & Suites-Baton Rouge College Drive, responded to this reviewResponded 27 January 2014

Jon,

Thank you for taking time to leave feedback about your recent stay with us and for the 5 star review. I am so pleased to hear that you enjoyed your stay in our spacious rooms and partook in our Southern Style full hot buffet breakfast. I will let our staff know that you mentioned them in our upcoming staff meeting. We hope to see you again soon.

Jennifer Holmes
General Manager

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433 - 439 of 609 reviews

Reviewed 20 January 2014

Got the room on priceline for $48 (2.5* catagory) and front desk person only mentioned the room was prepaid. I was able to check in early (130 pm vs the 3 pm check in time) and got room 137 which facing the back parking lot. You can see the pictures to get an idea what the room looked like; nice TV, microwave/fridge, plenty of pillows on a comfortable bed and a nice bathroom with plenty of hot water. Nice hot breakfast included in the price. Front desk staff was very professional and knowledgeable of the surrounding area (there is a Walmart and Albertsons if you go south on College). Great hotel.

  • Stayed: January 2014, travelled solo
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1  Thank lighthouseboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19068, General Manager at Richmond Inn & Suites-Baton Rouge College Drive, responded to this reviewResponded 23 January 2014

Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star rating. I am so glad to hear that you enjoyed your spacious room and booked during our one of our promotions. I am also happy to hear that you enjoyed our Southern Style full hot buffet breakfast and encountered our friendly staff. We hope to see you again soon.

Jennifer Holmes
General Manager

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Reviewed 9 January 2014

The only negative? It's very near the freeway (which is actually a plus), but there is a fair amount of noise.

Now on to the pluses and there are many. It's a beautiful lobby and reception area - the nicest so far that we've seen. The staff was exceptional at check-in - even calling us in our room to check on us. The room was nicer than we've had before. We didn't use the fitness center due to time, but it was quite a bit nicer than we've seen before.

The dog walking area was well marked and there was a clean poop bag dispenser and receptacle. Our dog was quite happy to frolic along with plenty of grass to enjoy.

One nice perk at this Best Western was a full bar with reasonable prices. We were able to enjoy a cocktail in a relaxed atmosphere. Very nice.

The breakfast was also a notch above what we've experienced so far. One nice addition was oatmeal with toppings. Unfortunately, though, it wasn't properly warmed up, so it was a bit disappointing. Interestingly, I reviewed this motel for BW and mentioned the oatmeal issue and got a nice, quick response from the management. Hey, it's an easy fix. They get good points for having more than the usual fare available.

All in all, it was a good experience and we'd love to return and only wish all other Best Westerns were as nice.

Room Tip: The inner courtyard rooms have outside areas or balconies. Online they were the same price; had I k...
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  • Stayed: January 2014, travelled with family
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2  Thank Laura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19068, General Manager at Richmond Inn & Suites-Baton Rouge College Drive, responded to this reviewResponded 13 January 2014

Laura,

Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star review. I am very glad to hear that you and your furry friend enjoyed our hotel's ambiance and amenities, such as the lobby lounge, full hot buffet breakfast, and pet friendly amenities. Thank you for bringing the oatmeal issue to our attention, it has been corrected. We want all of our guests to feel like this is their home away from home and hope to see you again in the future.

Jennifer Holmes
General Manager

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Reviewed 3 January 2014

Well this place was much more than a pleasant surprise. My brother picked it out and I was wondering why until I arrived. The lobby area was lovely as were the rooms.... big comfortable rooms with living room suite, kitchen and bedroom. Excellent value.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank Charles A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19068, General Manager at Richmond Inn & Suites-Baton Rouge College Drive, responded to this reviewResponded 6 January 2014

Charles,

Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star review. I glad to hear that you enjoyed ambiance the spacious suites with bedroom, separate living room, and full kitchen. We hope to see you again the next time that you are in Baton Rouge.

Jennifer Holmes
General Manager

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Reviewed 2 January 2014

What a shock to find this really nice hotel at a very reasonable price in a very safe, centrally located area! The furnishings were new, stylish and shiny, and the carpeting was new and very clean. It was very much like any four star hotel with a two star price. The exterior is well maintained and well lighted. We will use this as our "guest room" again when the house is overflowing with family and friends! The breakfast was excellent! Good job, Best Western!

  • Stayed: December 2013, travelled with family
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Thank Jeanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19068, General Manager at Richmond Inn & Suites-Baton Rouge College Drive, responded to this reviewResponded 3 January 2014

Jeanne,

Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star review. We would love to have you and your family stay with us again. I am so glad to hear that you enjoyed your stay with us, as well as the complimentary Southern Style full hot buffet breakfast. We hope to see you again soon.

Jennifer Holmes
General Manager

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Reviewed 16 December 2013

Wonderful staff with a great attitued. I stayed in the presidential suite with the jacuzzi tub. That is a great deal for the price. It is a two bedroom suite with a full kitchen. The bed is very comfortable and the bathroom had the jacuzzi and a seperate shower. There is a wonderful breakfast (although I didn't have time to enjoy it this trip).

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19068, General Manager at Richmond Inn & Suites-Baton Rouge College Drive, responded to this reviewResponded 17 December 2013

James,

Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star rating. I am so pleased to hear that you encountered and friendly staff and that you enjoyed your Presidential Suite with all of its amenities. We hope to see you again soon so you can have a chance to try our complimentary Southern Style hot buffet breakfast.

Jennifer Holmes
General Manager

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Reviewed 16 December 2013

This is a very quiet, clean, and comfortable place to stay. Everything we needed was provided in the room for us. It is close to very nice dining and shopping. Everyone was very friendly and helpful. We will stay here again!

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western
Thank Potterswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19068, General Manager at Richmond Inn & Suites-Baton Rouge College Drive, responded to this reviewResponded 17 December 2013

Thank you for taking the time to leave feedback about your recent stay with us and for giving us a 5 star review. I am so glad to hear that you enjoyed your stay with us in our clean and spacious rooms, our hotel amenities, and our convenient location. We hope to see you again soon.

Jennifer Holmes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Richmond Inn & Suites-Baton Rouge College Drive

Address: 2683 Energy Dr., Baton Rouge, LA 70808 (Formerly Best Western Plus Richmond Inn & Suites-Baton Rouge)
Region: United States > Louisiana > Baton Rouge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Baton Rouge
#6 Romantic Hotel in Baton Rouge
#12 Family Hotel in Baton Rouge
#12 Business Hotel in Baton Rouge
Price Range: £75 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Richmond Inn & Suites-Baton Rouge College Drive 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
The Richmond Inn & Suites, a 100% non-smoking hotel, is committed to providing the best in customer service and accommodations at an affordable rate. The pet-friendly hotel is situated near many businesses and area attractions - perfect for any traveler. Hotel guests are close to Louisiana State University, Baton Rouge corporations, Mall of Louisiana, and many other attractions. This Baton Rouge, Louisiana hotel offers thoughtfully-appointed guest rooms, featuring deluxe rooms and suites with full kitchens, each complete with free wireless high-speed Internet and cable satellite television with HBO(R) on flat screens. Guests will receive a complimentary hot buffet breakfast each morning upon waking. We offer The Advocate newspaper for a nominal fee available at the front desk. Additional amenities include an complimentary USA Today in the hotel lobby, outdoor swimming pool and hot tub, 24 Hr fitness center, 24 Hr business center and meeting facilities. ... more   less 
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Also Known As:
Best Western Plus Richmond Inn And Suites
Best Western Plus Richmond Hotel Baton Rouge
Best Western Richmond Hotel
Best Western Baton Rouge
Baton Rouge Best Western

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