Very new hotel. Excellent rooms. Very clean. Friendly staff. Good evening happy hour. Close to mall and various restaurant. Only negative, walls seemed thin.
Excellent beds. Stayed 1 night. Will stay again in one month.More
I always prefer staying at the Hampton when traveling. I must say that this is one of the nicest Hampton Inn I have ever visited. The lobby is beautiful, the breakfast area really spacious and spread out. The rooms seemed larger than average, and the huge flat screen TV is an added bonus. Wish we would have had time to enjoy the pool which is also beautiful. As usual the beds are some of the most fresh and comfortable around. Enjoyed our stay!
Thank you for taking the time to send such a considerate review of your recent stay at the Hampton Inn & Suites Baton Rouge. It is of upmost importance to us that our facilities are clean, that you are met with the best service and enjoy our amenities in every way! We look forward to your return visit!
Overall, a nice property for the money, but it needs a little tlc. The cable in my room never worked properly, and it went out in the whole property for a time. The room itself was clean and the bed was comfortable, but the bathroom was another story. The grout needed some attention and the ants were a complete pain to deal with. The staff was friendly enough, but some issues just spoil a trip and ants are right at the top of the list.
Thank you so much for your feedback. We appreciate you staying with us and we look forward to your return.
Stayed here due to location, breakfast terrible/ milk out of date/no oatmeal/no fruit/yogurt, rooms are very noisy, able to hear people walking above (if on 1st floor) Staff are rude/they do not recognize you as a Diamond member/ or remember you from week to week. no water or snacks offered at check-in.
ice machines were not working, and tub wasn't clean on my arrival/ food left in fridge from last guest.
Thank you for taking the time to tell us about your most recent stay with us. I was disappointed to hear your experience with us was less than satisfactory. Please accept our sincere apologies for the experience you had regarding housekeeping and your interaction with the front desk staff. Rest assured your comments will be shared with the team in an effort to prevent any further occurrences of this nature.
Our entire experience, with exception of the first morning breakfast, was excellent. The Hostess of breakfast the first morning was apparently having a bad day. She spent most of the time on the phone!
Thanks for staying with us. We appreciate your feedback!
We stayed here for an LSU football game last fall, and I must say it is one of the nicest hotels we have ever been in. We had a studio king suite and just loved it. The room was huge, clean, and comfortable. The bed was great and we loved the larger 42-inch flat screen TV. The bathroom was nice and spacious, and the towels soft and fluffy. This is a fairly new hotel. It is on a quiet frontage road right off I-10, and very close to the Mall of Louisiana and many other shops and restaurants. The staff we encountered was friendly and helpful. The breakfast area was nice. We will definitely stay there again next time we visit Baton Rouge.
It was our pleasure to have you experience our Hampton Inn & Suites Baton Rouge superior service. We are so happy you afforded us this opportunity to show our hospitality. You are a valued guest and we hope you will continue to make this your home away from home.
